Microsoft 365 and Endpoint Administrator
Brownsburg, IN - USA
Job Summary
- Start the day by reviewing the environment: Check Intune device compliance enrollment status application deployment failures security alerts and Microsoft 365 service health.
- Manage endpoints in Intune: Review Windows and iOS/iPadOS devices troubleshoot enrollment and compliance issues update configuration policies and ensure devices meet organizational security requirements.
- Deploy and manage applications: Package Win32/MSI applications create detection and requirement rules test deployments and assign applications to the appropriate groups.
- Manage Windows Autopilot: Configure and troubleshoot device provisioning deployment profiles enrollment status and standardized Windows deployments.
- Administer Entra ID: Create and manage users and groups maintain dynamic group membership rules manage MFA and access and support identity-related administration.
- Administer Microsoft 365: Manage Exchange Online SharePoint OneDrive Teams permissions and licensing from the appropriate admin centers.
- Automate repetitive tasks: Use PowerShell and Microsoft Graph to automate provisioning licensing reporting device operations and other administrative activities.
- Manage ITSM activities: Review and work on ServiceNow incidents requests and changes while maintaining accurate asset and CMDB records.
- Work with security teams: Assist with endpoint security Microsoft Defender compliance requirements patching and vulnerability remediation.
- Support projects and rollouts: Participate in application deployments hardware refreshes Windows upgrades migrations Autopilot implementations and Microsoft 365 platform improvements.
- Document the environment: Update runbooks SOPs knowledge articles configuration documentation and deployment procedures.
- Microsoft 365 Platform Health Maintain reliable operation of Exchange Online SharePoint OneDrive Teams and Microsoft 365 services with minimal configuration-related issues.
- Intune & Endpoint Compliance Maintain high device enrollment and compliance rates resolve policy and deployment failures and ensure endpoints meet organizational security standards.
- Application Deployment Success Successfully package test and deploy Win32/MSI applications with accurate detection requirement and assignment rules.
- Windows Autopilot Performance Deliver consistent and reliable device provisioning with minimal manual intervention.
- Identity & Access Management Accurately manage Entra ID users groups dynamic membership MFA licensing and role-based access while following security best practices.
- Security & Compliance Support timely remediation of endpoint vulnerabilities security findings and compliance issues in coordination with the security team.
- Automation & Efficiency Develop and maintain PowerShell/Graph automation that reduces repetitive manual work and improves administrative efficiency.
- ITSM & Operational Excellence Manage ServiceNow incidents requests and changes within expected service levels while maintaining accurate asset and CMDB information.
- Documentation Quality Maintain current SOPs runbooks knowledge articles and technical documentation so processes are repeatable and supportable.
- Project Delivery Successfully support Microsoft 365 Intune endpoint migration hardware refresh and platform improvement projects within agreed timelines.
- Problem Solving Identify root causes rather than simply resolving individual symptoms and implement sustainable platform-level solutions.
- Cross-Team Collaboration Work effectively with Security Network IT vendors and business teams to deliver reliable technology solutions.
- Hands-on administration of Microsoft 365 tenant environments.
- Experience with Exchange Online SharePoint Online OneDrive and Microsoft Teams.
- Microsoft 365 licensing and user administration.
- Ability to manage permissions access and tenant-level configurations.
- Understanding of Microsoft 365 security and compliance fundamentals.
- Strong hands-on experience with Microsoft Intune administration.
- Ability to create and manage configuration profiles and compliance policies.
- Windows and iOS/iPadOS device enrollment and management.
- Application packaging and deployment using Win32/MSI.
- Experience creating application detection requirement and assignment rules.
- Ability to manage Required and Available application deployments.
- Hands-on experience with Windows Autopilot.
- Understanding of endpoint patching vulnerability management and device lifecycle management.
- Hands-on experience administering Microsoft Entra ID.
- User and group management.
- Dynamic groups and membership rules.
- MFA configuration and administration.
- Role-based access control and identity security.
- Understanding of hybrid identity with on-premises Active Directory.
- Strong PowerShell scripting and automation skills.
- Experience using Microsoft Graph PowerShell SDK and Exchange Online PowerShell.
- Ability to develop scripts for:
- User provisioning
- Licensing
- Reporting
- Device management
- Administrative tasks
- An automation-first mindset with the ability to identify and eliminate repetitive manual processes.
- Security-conscious approach to Microsoft 365 and endpoint administration.
- Basic experience with Microsoft Defender for Endpoint.
- Familiarity with Microsoft Purview and Microsoft 365 compliance capabilities.
- Understanding of endpoint security vulnerability remediation patch management and access controls.
- Experience with ServiceNow or a comparable ITSM platform.
- Ability to manage incidents service requests and changes.
- Asset and CMDB/Configuration Item management.
- Experience creating operational reports and dashboards.
- Strong understanding of ITIL-based processes is a plus.
- Strong analytical and troubleshooting skills.
- Ability to identify root causes rather than simply resolving symptoms.
- Comfortable troubleshooting issues across Microsoft 365 Intune Entra ID applications devices and identity.
- Ability to translate technical issues into practical solutions.
- Strong written and verbal communication skills.
- Ability to create clear SOPs runbooks knowledge articles and technical documentation.
- Strong organizational and time-management skills.
- Ability to work independently while collaborating effectively with Security Network IT vendors and business teams.
Compugen Systems Inc. (CSI) is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees and do not discriminate on the basis of any status protected by applicable federal state or local law.
- Ownership & Accountability Takes responsibility and delivers results.
- Proactive Mindset Identifies issues and improvements before they become problems.
- Security-Conscious Prioritizes security compliance and data protection.
- Automation-Driven Looks for opportunities to simplify and automate repetitive tasks.
- Problem Solver Thinks analytically and focuses on root-cause solutions.
- Collaborative Communicator Works effectively with teams and communicates clearly.
- Continuous Learner Keeps up with evolving Microsoft technologies and best practices.
Required Experience:
Unclear Seniority
About Company
Compugen Systems Inc is an IT + service delivery company redefining the customer experience into uniquely crafted human experiences; see how: