Micro-credential Platform Administrator
Job Location:
University Park, IL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
- If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.
This position is funded for 2 year(s); continuation past 2 year(s) will be based on university need performance and/or availability of funding.POSITION SPECIFICS
Penn State IT is seeking a Micro-credential Platform Administrator (Business Systems Analyst Intermediate Professional) to support the administration configuration enhancement and ongoing operation of business processes and platforms that support micro-credential workflows. This role requires an understanding of how micro-credentials differ from certificates badges and degree programs including the ways they are structured to support stackable learning competency-based education and modular learning pathways.
The successful candidate will be familiar with digital badging concepts and workflows including credential metadata verification and the processes through which credentials are issued shared displayed and this role they will act as a key liaison among academic and administrative units platform users vendors and IT teams to ensure business needs are accurately translated into effective system solutions.
This position will serve as part of a collaborative team that supports the Universitys educational technology ecosystem including Canvas and related teaching and learning systems. The role will work closely with colleagues across functional and technical areas to help ensure systems are effectively administered integrated and aligned with institutional needs.
Lead the day-to-day administration configuration and continuous improvement of the micro-credential platform and related systems.
Serve as a primary liaison among academic and administrative units program owners vendors and information technology teams to gather analyze document and validate business and system requirements.
Coordinate the development approval launch modification and retirement of micro-credentials in partnership with colleges academic units continuing and professional education teams and other campus partners.
Oversee end-to-end credential and badge issuance workflows including setup learner enrollment completion tracking verification and issuance ensuring accuracy consistency and timeliness.
Monitor platform stability user access data integrity system performance workflows integrations and related dependencies; investigate issues troubleshoot problems and coordinate resolution with internal support partners and external vendors.
Support system implementations upgrades patches enhancements testing cycles and process improvements; develop and maintain test plans documentation procedures user guides and training materials.
Provide consultation and ongoing support to faculty staff learners and program administrators to promote effective platform use strong customer service and operational consistency.
Collect analyze and synthesize data to support reporting dashboard development program evaluation continuous improvement and compliance with University policy accessibility expectations information governance practices and data privacy standards.
QUALIFICATIONS
Qualified candidates will demonstrate strength across several of the following areas:
Experience supporting a credentialing badging catalog registration or learning platform.
Knowledge of micro-credentials and digital credentials including how they differ from certificates badges and degree programs and how they support stackable learning competency-based education and modular learning pathways.
Familiarity with digital badging and credentialing practices including credential metadata verification methods issuer and earner workflows credential lifecycle management (issuing sharing displaying and validating) and how credentials align with learning outcomes competencies assessments evidence of achievement comprehensive learner records and co-curricular transcripts.
Experience with business systems analysis platform administration requirements gathering configuration testing troubleshooting documentation user support stakeholder engagement and continuous improvement of enterprise or vendor-supported software applications.
Experience with integrations APIs single sign-on data imports/exports reporting tools and workflow automation.
Experience with Learning Management Systems such as Canvas Cornerstone and Canvas Catalog.
Demonstrated ability to gather analyze and communicate business and functional requirements.
Demonstrated collaboration communication customer service problem-solving and relationship-building skills across functional and technical teams.
Ability to manage multiple priorities work under general supervision and independently complete varied and sometimes complex assignments.
MINIMUM EDUCATION WORK EXPERIENCE & REQUIRED CERTIFICATIONS
Bachelors Degree 1 years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: NoneBACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position including all possible grades is $54060.00 - $78444.00.Salary Structure - Information on Penn States salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional addition to comprehensive medical dental and vision coverage employees enjoy robust retirement plans and substantial paid time off which includes holidays vacation and sick time. One of the standout benefits is the generous 75% tuition discount available to employees as well as eligible spouses and children. For more detailed information please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .
Penn State is committed to and accountable for advancing equity respect and belonging. We embrace individual uniqueness as well as a culture of belonging that supports equity initiatives leverages the educational and institutional benefits of inclusion in society and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the universitys teaching research and service mission.Required Experience:
Unclear Seniority
About Company
Penn State is a major, public, research-I university serving Pennsylvania and the global community. Learn more about our undergraduate, graduate, and doctoral degree programs.
