Meter Operations Supervisor

ALBEMARLE COUNTY SERVICE AUTHORITY

HAS THE FOLLOWING EMPLOYMENT OPPORTUNITY

Meter Operations Supervisor

Position Summary: The Meter Operations Supervisor is responsible for planning coordinating supervising and participating in the daily operations of the Meter Operations team. This position ensures high-quality work compliance with established policies and procedures and the reliable operation of the Authoritys Advanced Metering Infrastructure (AMI) system. The supervisor oversees meter reading testing installation maintenance data integrity inventory management budgeting and customer service while providing leadership training and technical support to staff. This position also performs complex technical work and serves as a key resource for meter operations system analytics and process improvements.

Duties Include: Supervises trains schedules and evaluates Meter Operations staff; establishes standard operating procedures; approves timesheets leave requests overtime and work orders; addresses performance issues and provides technical guidance; Oversees meter reading operations maintains billing schedules ensures the accuracy and integrity of meter reading data manages work orders in Cityworks maintains GIS and meter databases develops reading routes prepares operational reports and analyzes AMI system performance; Maintains and troubleshoots Sensus Analytics and RNI systems; coordinates with technical support; identifies and resolves meter and radio communication issues; tracks equipment failures; prepares meter specifications; manages inventory materials invoices and departmental budget; Performs and oversees installation replacement repair and testing of water and hydrant meters; investigates leaks abnormal consumption and customer complaints; performs service connections and disconnections; calibrates gas monitoring equipment; works in confined spaces; represents the Authority in water theft court proceedings; performs other related duties as assigned.

Minimum Qualifications: Some college coursework and five (5) years of progressively responsible experience in meter operations utility field operations or a related field; Thorough knowledge of water meter installation maintenance testing repair reading practices utility operations county geography construction standards utility billing processes GIS AMI systems Cityworks Munis and computer applications used for data collection and reporting; Ability to supervise train motivate and evaluate employees; exercise sound judgment and initiative; communicate effectively; analyze technical information; adapt to changing technology; and establish effective working relationships with customers coworkers contractors and the public; Valid drivers license required. CPR First Aid and Confined Space certifications required or ability to obtain within established timeframe. Ability to perform office and field work work outdoors in varying weather conditions and wear required uniform and personal protective equipment.

Starting Salary Range $77622 $93146

**Position Will Remain Open Until Filled**

Join a workforce dedicated to providing safe and reliable water to the citizens of Albemarle.

Applications and official job descriptions are available at Albemarle County Service Authority 168 Spotnap Road Charlottesville VA

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Required Experience:

Manager