Membership Experience Advisor

Front Desk/Membership Experience Advisor
Anytime Fitness Encinitas

Anytime Fitness Encinitas is looking for an energetic people-first Membership Experience Advisor to help create a great experience for our members and guests. This is a part-time role seeking 1020 hours per week. If you love connecting with people thrive in a fast-paced environment and want to help others reach their fitness goals this could be the perfect fit for you.

What Youll Do

Front Desk & Facility Operations

• Perform opening and closing duties to ensure the facility is clean organized and ready for members throughout the day
• Greet every member and guest with warmth and energy creating a welcoming experience
• Perform basic daily cleaning and upkeep (wiping down equipment restrooms common areas) to keep the club looking its best
• Answer phones respond to emails and handle day-to-day administrative tasks
• Maintain accurate records in our club management software

Membership Sales & Growth

• Conduct tours and consultations with prospective members clearly communicating the value of our programs and services
• Convert leads and walk-ins into new memberships
• Follow up on leads referrals and past guests to keep the sales pipeline active
• Meet or exceed monthly membership sales goals

Member & Client Relationships

• Build genuine rapport with members learn names goals and stories
• Check in regularly with members to support retention and engagement
• Help connect members with personal training coaching or other services that fit their needs
• Resolve member concerns promptly and professionally escalating when needed

What Were Looking For

• A friendly outgoing personality with strong communication skills
• Sales experience is a plus but not required
• Reliability and a strong sense of ownership over the clubs appearance and operations
• Comfort with basic computer/software use (CRM scheduling tools etc.)
• Availability for 1020 hours per week including early mornings evenings and/or weekends as needed
• A genuine passion for helping people live healthier lives

What We Offer

• Free gym membership
• Competitive pay
• A supportive team-oriented culture
• Opportunities for growth within the Anytime Fitness Encinitas family of brands