Medical Assistant II- CSS

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Center for Specialized Services (CSS) includes Concierge Medicine and Executive Health providing high-touch care to patients. Reporting to the Nurse manager the Medical Assistant (MA) is an integral member the patient care team. The MA works alongside providers and other team members to provide superior care and service to patients. The MA is expected to have a global view of the day and patient flow. The MA supports the patient provider and other care team members to provide patients with a comprehensive and effective visit and completes the tasks of the day as efficiently as possible. The MA will evaluate workflows and collaborate with other team members to innovate and create change to provide the most positive patient experience possible and improve the safety and quality of patient care. MAs from one team may be asked to support other teams as needed and can expect the same support from their colleagues.


Are you passionate about helping people and being part of a team that makes a difference every day In this role youll play an important part in supporting healthcare providers and creating a positive comfortable experience for every patient.
Youll work closely with physicians nurse practitioners and nursing staff to help deliver efficient compassionate care. From welcoming patients and gathering important health information to preparing exam rooms and supporting clinical services your work will have a direct impact on the patient experience.

Does this position involve Patient Care
Yes! This role offers meaningful hands-on interaction with patients and the opportunity to make a difference throughout their care journey.

What Youll Do:
Welcome interview and assist patients while collecting vital signs and health information.
Prepare patients exam rooms equipment and supplies for visits.
Accurately document patient information medical histories and test results.
Support laboratory specimen collection and preparation.
Assist with office duties patient communication and coordination with other departments.
Maintain a clean safe and organized clinical environment.
Work collaboratively with the care team to provide excellent patient service and more!

Why This Role Matters:
Every interaction matters. Whether youre helping a patient feel comfortable supporting a provider during an exam or making sure important information is documented accurately youll be an essential part of the care team and a key contributor to a positive patient experience.

EducationHigh School Diploma or Equivalent required or Associates Degree Medical Assisting preferredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsBasic Life Support BLS Certification - Data Conversion - Various Issuers preferred Certified Medical Assistant National Certification - Data Conversion - Various Issuers preferredExperienceDirect MA experience or medical field work 1-2 years requiredKnowledge Skills and Abilities- Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local state and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology procedures and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems. - Managing ones own time and the time of others.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

50 Staniford Street

40

Regular

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .