Material Coordinator (Customer Service)

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.

What We Offer

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Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

Position Summary

We are seeking a highly organized customer-focused and detail-oriented Material Coordinator to join our team. This role serves as a critical liaison between customers warehouse operations manufacturing and supply chain partners to ensure timely material movement inventory accuracy and resolution of customer requests.

The ideal candidate will possess strong SAP knowledge excellent communication skills and the ability to effectively manage multiple priorities in a fast-paced warehouse and logistics environment. Success in this role requires a proactive approach to problem-solving customer support and cross-functional collaboration.

Key Responsibilities

• Manage and resolve customer requests through the ServiceNow Customer Service Request (CSR) system ensuring timely and accurate completion.
• Provide professional responsive and effective communication to customers and internal stakeholders regarding material status inventory availability and request updates.
• Serve as a primary point of contact for customer inquiries and act as a trusted resource for customer requirements and expectations.
• Investigate and resolve material-related issues by conducting inventory research stock checks material location activities goods receipt transactions and material expediting.
• Execute and monitor inventory transactions within SAP ensuring data accuracy and compliance with established business processes.
• Verify vendor documentation and labels prior to accepting material into inventory.
• Collaborate closely with warehouse personnel manufacturing teams procurement logistics partners and fellow Material Coordinators to ensure uninterrupted operations.
• Identify process improvement opportunities and proactively escalate issues that may impact customer satisfaction or operational performance.
• Operate powered industrial equipment including pallet jacks electric pallet jacks and forklifts while adhering to all safety requirements.
• Perform frequent walking standing and movement throughout the warehouse to support daily operational activities.

Required Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in material handling inventory control logistics supply chain operations or a related field.
• Demonstrated hands-on experience using SAP for inventory management material movements goods receipt and transaction processing.
• Strong verbal and written communication skills with the ability to effectively interact with customers business partners and cross-functional teams.
• Proven ability to manage multiple priorities troubleshoot issues and provide exceptional customer service in a fast-paced environment.
• Proficiency with Microsoft Office applications including Outlook Excel and Teams.

Preferred Qualifications

• Experience operating powered industrial vehicles and material handling equipment.
• Forklift certification or ability to obtain certification.
• Experience supporting manufacturing warehouse or distribution operations.

Physical Requirements

• Frequent walking and standing throughout the workday.
• Ability to lift move push or pull materials weighing up to 35 pounds.
• Ability to safely handle materials and operate warehouse equipment computers and handheld scanning devices.

Work Environment

• Primarily warehouse and logistics operations environment.
• Regular exposure to varying temperatures equipment noise and warehouse traffic.
• Compliance with all safety requirements including the use of required personal protective equipment (PPE).

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.