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Master Data Management Manager

Phoenix Contact


Job Location:

Middletown, DE - USA

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (Yesterday)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Job Summary

The Regional Master Data Management (MDM) Manager II is a senior-level individual contributor responsible for the governance quality integrity and strategic management of enterprise master data across regional and global business operations. As a recognized subject matter expert the Regional Master Data Management (MDM) Manager IIprovides leadership and oversight for master data governance programs ensuring data consistency accuracy and compliance across enterprise systems integrations and analytical closely with business stakeholders data stewards IT teams and global governance organizations the Regional Master Data Management (MDM) Manager II drives the development and execution of data standards quality controls and governance practices that support operational excellence regulatory compliance and informed business decision-making. The Regional Master Data Management (MDM) Manager II serves as a key escalation point for complex master data challenges leads cross-functional initiatives to improve data quality and governance maturity and supports enterprise transformation efforts through trusted and scalable data management the Regional Master Data Management (MDM) Manager II does not have directpeoplemanagement responsibilities the role provides leadership throughexpertise influence and collaboration. The Regional Master Data Management (MDM) Manager II independently manages complex initiativesmentorsstakeholders on master data management best practices and drives alignment between regional business requirements and global data strategies to maximize the value of enterprise master data.

Responsibilities

  • Lead the regional execution of global master data governance strategies policies standards and operating procedures across assigned data domains.
  • Partner with global governance teams to define implement and continuously improve master data standards governance frameworks and stewardship processes that support businessobjectives.
  • Serve as the regional subject matter expert and authority for master data definitions ownership models governance practices and system-of-record strategies.
  • Ensure alignment of global and regional master data definitions business rules and governance requirements across enterprise transactional systems MDM platforms integrations and analytical environments.
  • Establishmaintain and govern enterprise data standards including mandatory attributes naming conventions reference data usage validation criteria deduplication rules survivorship logic and field-level quality controls.
  • Lead the identification analysis root cause investigation and resolution of complex master data quality issuesimpactingmultiple systems functions and business units.
  • Monitor data quality metrics performance indicators and compliance requirements;identifytrends risks and improvement opportunities; and drive corrective and preventive actions in partnership with business and IT stakeholders.
  • Direct large-scale data remediation cleansing conversion reconciliation and mass update activities to ensure data integrity consistency and operational continuity across enterprise platforms.
  • Provide governance reporting audit support compliance documentation and data quality metrics to support regulatory internal control and business requirements.
  • Collaborate with enterprise architecture integration and application teams to designvalidateoptimize and govern master data structures interfaces integration scenarios and data management solutions.
  • Provide functional leadership and advanced support for MDM applications including configuration recommendations enhancement prioritization security controls and process optimization.
  • Lead master data readiness assessments and governance activities supporting system implementations upgrades acquisitions digital transformation initiatives automation efforts and organizational change programs.
  • Validate and approve master data requirements supporting integrations business process improvements technology enhancements and enterprise transformation initiatives.
  • Serve as the primary escalation point for critical cross-functional and cross-system master data issues ensuringtimelyresolution risk mitigation and stakeholder alignment.
  • Build andmaintaineffective partnerships with business data stewards functional leaders IT teams analytics organizations and global stakeholders to promote governance adoption data accountability and enterprise-wide alignment.
  • Provide guidance mentoring and knowledge sharing to data stewards and business users on MDM tools governance processes and master data management best practices.
  • Partnerwith analytics reporting and business intelligence teams to ensuretrusted consistent and governed master data supports enterprise reporting and decision-making.
  • Lead continuous improvement initiatives to enhance master data quality governance maturity operational effectiveness controls documentation and business outcomes.
  • Support and influence enterprise data migration modernization transformation and global rollout initiatives to ensure alignment with long-term data management and governance strategies.
  • Participate in governance councils cross-functional working groups and strategic initiatives as a recognized master data management subject matter expert.
  • Perform other duties and special projects as assigned.
  • Other duties as assigned by manager

Qualifications

  • Bachelors degree in Information Systems Computer Science Data Management Business or a related discipline or an equivalent combination of education and experience.
  • 58 years of progressive experience in Master Data Management Data Governance Data Quality Information Management or related enterprise data disciplines.
  • Advanced knowledge of master data management principles data governance frameworks data stewardship practices data lifecycle management and system-of-record methodologies.
  • Demonstrated experience leading complex data quality initiatives root cause analysis remediation efforts and governance improvement projects across multiple systems business functions and stakeholders.
  • Strong understanding of enterprise data architecture system integration methodologies cross-platform data dependencies and related business processes.
  • Hands-on experience supporting and governing ERP CRM MDM and analytical platforms (e.g. SAP Salesforce Snowflake and enterprise data warehouse environments).
  • Proven ability to independently analyze prioritize and resolve complex business and data issues while exercising sound judgment and managing competing priorities.
  • Demonstrated ability to influence stakeholdersfacilitatediscussions build consensus and drive alignment across business and technical teams without direct authority.
  • Experience leading cross-functional initiatives and collaborating effectively within complex global and matrixed organizational environments.
  • Excellent written verbal presentation and stakeholder management skills including the ability to translate complex technical and data concepts into actionable business recommendations.
  • Demonstrated experience serving as a subject matter expert in Master Data Management Data Governance Data Quality or related enterprise data programs.
  • Experience developing and implementing governance standards policies procedures controls metrics and best practices.
  • Experience supporting enterprise transformation initiatives system implementations integrations mergers and acquisitions or global business rollouts.
  • Experience mentoring data stewards business users or less experienced team members and promoting adoption of governance and datamanagementbest practices.
  • Ability to adapt effectively to diverse cultures global time zones evolving business priorities and organizational change.

Preferred Qualifications

  • 7 years of experience in Master Data Management Data Governance Data Quality Information Management or related enterprise data disciplines.
  • Experience implementing administering or governing formal MDM platforms and data governance solutions.
  • Knowledge of industry-recognized data governance frameworks methodologies and best practices.
  • Experience supporting enterprise system implementations integrations ERP transformations mergers and acquisitions or global business rollouts.
  • Knowledge of regulatory audit compliance privacy and data retention requirementsimpactingenterprise data management.
  • Experience developing governance frameworks stewardship models data quality programs and enterprise data standards.
  • Advanced facilitation negotiation and conflict-resolution skills particularly in environments with competing business priorities or data ownership considerations.
  • Experience presenting recommendations governance metrics and strategic data initiatives to senior leadership audiences.
  • Relevant professional certifications in Data Management Data Governance Business Analysis SAP Salesforce Project Management or related disciplines.

Essential Job Functions

  • Ability to work in a cross-functional globalenvironment.
  • Strong analytical and problem-solving capabilities.
  • Must be able to travel domestically and overseas for extended periods ifrequired.
  • Must be eligible to receive a US passport.
  • Mustbe able to travel by air.
  • Must be able to ride in a car for an extended time.
  • Must be able to sit for extended periods of time.
  • Must be able to communicate in English (written & verbal).
  • Comply withcompany dress code guidelines.
  • Regular and on-time attendance.
  • This is a hybrid position requiring at least three days in the office.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical dental and vision coverage 401k matching and a generous time off package. There are also a wide variety ofadditionalbenefits available including16 weeksfully paid maternity leave &10 weeksfully paidpaternity leave life insurance short & long-term disability on-site gym access health & wellbeing center on-site café walking trails tuitionassistance and more!

#LI-DZ1

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy) sexual orientation veteran status and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job please call between the hours of 8 AM and 5 PM Eastern Standard Time Monday Friday or email .

Notice to Staffing Agencies Placement Services and Professional Recruiters:

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact including unsolicited resumes sent to a Phoenix Contact mailing address fax machine or email address directly to Phoenix Contact employees or to Phoenix Contacts resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contacts Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact recruiters agree to be bound and comply with this policy.


Required Experience:

Manager