Marriott Lancaster Hotel Administrative Assistant-Engineering

Performs all basic administrative functions in the Engineering department and responsible for ensuring the efficient operation in accordance with Aimbridge Hospitality standards.

QUALIFICATIONS:

• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Ability to type 55 wpm
• Proficient with Microsoft operating systems OnQ and Sales Pro Enterprise
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Possible weekends and Holidays based on business demands.
• Maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Be familiar with all Aimbridge Hospitality policies and house rules.
• Answer all incoming telephone calls.
• Keep all files updated and organized.
• Order materials and supplies as necessary.
• Collect and distribute department mail.
• Type purchase orders.
• Log and maintain records of purchase orders.
• Dispatch work orders.
• Process and file all log sheets.
• Participate in all department inventories.
• Participate in departmental payroll processing.
• Attend meetings as necessary and take minutes as required.
• Ensure employees are at all times attentive friendly helpful and courteous to all guests managers and fellow employees.
• Any other duties as required.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Located in the heart of downtown Lancaster the Lancaster Marriott at Penn Square blends the historic character of the former Watt & Shand Department Store with the energy and amenities of a modern full-service destination. The property features 416 guest rooms and is connected to the Lancaster County Convention Center offering nearly 100000 square feet of flexible meeting and event space in the center of Lancaster City. The property is also home to a collection of distinctive dining and hospitality experiences including Plough The Exchange rooftop bar Two Kings M Club and an on-site Starbucks location. Steps from Lancasters restaurants shops galleries entertainment and cultural attractions the Lancaster Marriott at Penn Square offers associates the opportunity to work in a dynamic hospitality environment serving leisure travelers business guests conventions weddings and major events throughout the year. Our team brings together hospitality culinary events sales operations and guest service professionals who help create memorable experiences for guests while showcasing the best of Lancaster.

Required Experience:

Junior IC