Marketing Services Specialist

Reporting to the Manager Advisor Marketing & Communications the Marketing Services Specialist plays a key role in supporting the Private Client Group (PCG) Marketing team and the financial advisors we serve. This position serves as a first point of contact for inbound marketing questions and requests helping coordinate and facilitate marketing support across the Marketing Services Specialist will manage the intake assignment tracking and scheduling of requests for customized advisor and team marketing materials marketing training and other projects and deliverables. This role offers exposure to a broad range of marketing functions while working collaboratively with team members across advisor marketing creative digital and you are good at:CommunicationProviding excellent verbal and written services to advisors and internal partners including prompt accurate and timely attention to detail. Client Focus Demonstrating the ability to build and foster strong relationships with advisors through service. Able to follow up on time sensitive issues with all :Operate in a fast-paced environment effectively managing competing priorities and responsibilities to meet critical :Serve as a first point of contact for incoming marketing requests via phone and email providing responsive and professional service to financial advisors and internal the intake assignment scheduling and tracking of marketing projects and projects and requests to the appropriate internal departments or team members using project management and workflow with internal team members to address creative digital communications and consultative marketing project timelines and job statuses proactively identifying outstanding items and coordinating with the Manager Advisor Marketing & Communications and other team members as ensure marketing requests and projects move efficiently through established workflows and are completed within expected additional Marketing & Corporate Communications projects and initiatives that increase visibility improve effectiveness and advance the goals of the 13 years of experience in marketing communications financial services or a related service customer service project coordination or help desk experience preferred but not -service oriented with a positive professional demeanor and the ability to manage a high volume of requests and competing communication organizational and problem-solving time-management skills with the ability to meet deadlines track multiple projects and follow through on writing editing and proofreading in Microsoft Office including Word Excel and with Workfront or other project management/workflow software preferred but not with marketing and digital platforms such as Salesforce Constant Contact Google Business Profile Google Analytics or similar tools is a -motivated and comfortable taking initiative while working collaboratively within a interpersonal skills professionalism and commitment to delivering a high level of work for usBenefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employees life we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave generous Paid Time Off eligibility for a $2000 referral bonus and Professional Development Assistance Plan designed to help you make the most of your life at work and at hometoday and in the future. Explore is an award-winning full-service financial services firm committed to understanding our clients needs and providing advice beyond are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the are our strongest asset. We recognize that when our team members thrive our firm is more successful.