Marketing Operations & Transformation Lead

We are seeking an experienced Marketing Operations & Transformation Lead to support a nationally recognized consumer brand in evolving how its Restaurant Marketing organization plans prioritizes governs and executes work.

The Marketing Operations & Transformation Lead will evaluate the current state of the organization identify opportunities to streamline workflows and clarify accountability and develop a future state operating model that enables teams to work more efficiently and effectively at scale.

This is not a traditional project management position focused solely on delivering individual initiatives. The primary objective is to improve the system through which work is prioritized governed and delivered.


Marketing Operations - 8 years - Expert
Project Management - 8 years - Very Good
Business Transformation - 8 years - Very Good
Microsoft 365 - 8 years - Expert
Stakeholder Engagement - 8 years - Expert


This position is located at the client site in Atlanta GA.
CGI anticipates accepting applications for this position through September 25 2026.

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70800.00 $176300.00.
CGIs benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation holidays and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well being programs

Operating Model & Organizational Transformation
Evaluate current Marketing workflows organizational responsibilities governance structures decision-making processes and team operating practices.
Identify opportunities to streamline processes remove unnecessary complexity clarify ownership eliminate duplication and resolve operational bottlenecks.
Collaborate with leadership and cross-functional partners to develop and implement a future-state operating model that strengthens accountability scalability speed and quality of execution.
Establish and document clear roles responsibilities decision rights governance standards and operating rhythms across the organization.
Lead change management activities that encourage adoption of new processes tools workflows and team behaviors.
Identify near-term opportunities for improvement and implement meaningful quick wins within the first 90 days.

Marketing Operations & Delivery Optimization
Redesign and improve the end-to-end marketing delivery lifecycle including intake prioritization briefing creative development testing production approvals deployment and post-launch evaluation.
Develop scalable processes that effectively support both digital communication boards and creative.
Strengthen planning prioritization capacity management and resource allocation to ensure teams remain focused on the highest-impact initiatives.
Establish defined handoffs and accountability across internal teams agency partners vendors and other stakeholders.
Develop dashboards reporting mechanisms and operating reviews that provide visibility into priorities capacity risks roadmaps dependencies and overall progress.
Introduce repeatable processes and standards that enable consistent execution across multiple initiatives and channels.

Cross-Functional Execution & Operational Leadership
Develop and oversee integrated plans for high-priority initiatives while supporting the transition to the future-state operating model.
Facilitate cross-functional working sessions to establish alignment resolve issues clarify decisions and translate discussions into actionable next steps.
Partner with stakeholders to proactively identify dependencies risks and barriers to execution.
Support operational readiness activities including approvals quality assurance version management and final asset delivery.
Maintain delivery continuity as teams transition to new processes and ways of working.
Promote a culture centered on accountability continuous improvement operational discipline and execution excellence.

8 years of experience in marketing operations program management management consulting business transformation agency operations or a related discipline.
Demonstrated success evaluating designing and implementing operating models business processes governance frameworks or organizational transformation initiatives.
Proven ability to lead complex cross-functional programs involving multiple stakeholder groups dependencies and competing priorities.
Strong change management and stakeholder engagement capabilities including the ability to influence teams and leaders without direct authority.
Experience facilitating workshops and working sessions that drive alignment decision-making and clear outcomes.
Experience managing or improving creative and marketing workflows from initial planning through production and final delivery.
Excellent written and verbal communication skills with the ability to communicate recommendations risks and progress effectively to senior leadership.
Strong analytical organizational and problem-solving skills with an emphasis on process simplification and continuous improvement.
Proficiency with Microsoft 365 and project/work management platforms such as Microsoft Planner Jira Smartsheet or comparable tools.

Preferred Skills & Experience
Experience leading operating model process improvement or organizational transformation initiatives within a marketing creative advertising or agency environment.
Background working across both in-house marketing organizations and external agencies.
Ability to move seamlessly between strategic transformation work and hands-on operational execution.
Proven effectiveness working in ambiguous or evolving environments and creating structure where processes or ownership may not yet be clearly defined.
Strong systems-thinking capabilities with an understanding of how workflows governance technology organizational structure and team behaviors influence one another.
Consultative approach with the ability to quickly establish credibility and build trusted relationships across diverse stakeholder groups.
Strong focus on creating simpler more scalable and more effective ways of working.

#LI-JL5

• Business transformation
• Marketing
• Marketing Strategy & Policy
• MS Office365
• Stakeholder management

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.