Marketing Governance System Support Contractor
Richmond, VA - USA
Job Summary
Job Description
This contractor will support the Marketing Governance team in intake & system operations backlog management and governance enablement while assisting in the transition of the intake system from Azure DevOps (ADO) to Adobe Workfront with an emphasis on helping to design and implement an automated future intake system.
Key Responsibilities
- Workfront Intake & Governance Operations
Support marketing intake in Workfront (request queues custom forms workflows routing logic)
Partner with Lead Intake Manager to ensure high-quality governance-ready ticket submission
Support governance board preparation prioritization views and decision tracking
Maintain and optimize intake lifecycle (idea log governance approval execution)
- Intake Automation & AI Enablement
Design and implement automated intake capabilities within Workfront (Fusion integrations rules engines)
Enable smart intake experiences including:
Prompt-based ticket drafting or structured submission guidance
Auto-suggested fields and standardized inputs
Real-time validation and error flagging prior to submission
Partner with stakeholders to define and operationalize pre-submission quality scoring/validation logic automated identification of missing fields dependencies or common errors system-driven recommendations (e.g. suggested priorities routing or governance outcomes)
Support development of capacity reporting automation including real-time intake visibility vs. available capacity and alerts or recommendations based on workload thresholds
- Migration & System Transition (ADO Workfront)
Support backlog migration data validation and cutover readiness
Translate ADO structures into Workfront architecture (programs projects forms reports)
Identify opportunities to simplify processes using Workfront-native capabilities vs. replicating ADO
Ensure seamless continuity of intake governance and reporting during transition - Backlog Quality Data Governance & Process Controls
Own backlog hygiene and intake data quality across idea backlog and active work
Implement automated QA checks and validation rules to improve intake quality at the source
Establish and document governance standards intake rules and system guidance - Reporting Insights & Decision Enablement
Build Workfront dashboards supporting governance intake trends and capacity insights
Enable self-service reporting for governance board and stakeholders
Identify bottlenecks and optimization opportunities using intake data - Planning & Capacity Enablement
Prepare backlog for quarterly planning (clean-up dependency clarity readiness)
Align intake with prioritization and capacity planning frameworks.
Required Skills & Experience
- Platform & Automation Expertise
Strong experience with Workfront configuration (request queues forms workflows reporting)
Experience with Workfront Fusion automation tools or system integrations
Proven ability to design automated workflows validation rules or decision-support systems
Experience supporting system migrations (ADO preferred) - Data Logic & Process Design
Experience in backlog management and grooming
Ability to translate business requirements into structured intake logic and automation rules
Experience with data validation frameworks scoring models or decision logic
Strong backlog management and data quality expertise - Analytical & System Thinking
Dashboarding and reporting (Workfront or similar platforms)
Ability to identify patterns inefficiencies and automation opportunities
Familiarity with capacity planning or workload modeling - Ways of Working
Strong stakeholder engagement and cross-functional coordination
Detail-oriented proactive and comfortable building in ambiguous environments
Preferred Skills & Experience
- Experience building AI-assisted workflows prompt-based systems or intelligent intake tools
- Exposure to automation platforms
- Experience in marketing operations intake/governance models or enterprise work management systems.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veterans or individuals with disabilities.
Required Experience:
Contract