Manufacturing Process Documentation Intern (Summer 2027)
Malvern, PA - USA
Job Summary
About Chamberlain Group:
Chamberlain Group is a global leader in access solutions. Our leading brands likeLiftMaster Chamberlain Merlin andGrifcoare found in millions of homes and commercial applications across the globe. Our innovative products powered by the myQ digital ecosystem provide customers with smart access solutions to move safely through garages homes communitiesbusinessesand storage facilities.
At Chamberlain Group we hire smart people to work on cool products for a connected world.
About our Internship Program:
At Chamberlain Group our interns work on real meaningful projects that are at the center of our business strategy and our companys transformation. Our program offers you:
- Development & Skills Training: We offer informative workplace success sessions to hone your skills covering topics from time management to effective communication.
- Networking: Events are open to interns and full-time employees to encourage early-career networking and guidance opportunities.
- Mentorship: Youll be assigned a full-time employee as your mentor who will guide you throughout your program.
- Conversations with Leaders: Meet with and learn from our CEO and other leaders at CG through intimate and authentic Q&A sessions.
- Community Giving: Attend volunteer outings with other interns to give back in the community.
The Manufacturing Process Documentation Intern will support Manufacturing Engineering Quality and Safety teams by observing documenting and helping define manufacturing processes across the plant. This role focuses on converting realworld work into clear accurate and usable documentationincluding Standard Operating Procedures (SOPs) Visual Work Instructions (VWIs) and related materialsthat support safety quality training and operational consistency.
This is a highly collaborative handson role that blends time on the manufacturing floor with structured documentation systems thinking and crossfunctional collaboration. The position is ideal for a curious detailoriented individual interested in manufacturing quality and safety.
Essential Duties & Responsibilities
Observe manufacturing operations on the floor to understand how work is actually performed including interviewing operators leads and supervisors to capture critical knowledge.
Photograph annotate and take structured notes on manufacturing processes with attention to safety quality and operational relevance.
Develop revise and standardize process documentation including SOPs work instructions and visual aids in collaboration with Manufacturing Engineering Quality and Safety.
Identify and document safetycritical steps quality checkpoints required controls and escalation paths within processes.
Help define and clarify processes that are undocumented inconsistently documented or changing due to new methods equipment or improvements.
Collaborate with crossfunctional stakeholders to ensure documentation is accurate usable and aligned with engineering intent and quality requirements.
Support the development and improvement of documentation frameworks templates standards and organizational systems.
Ensure documentation is suitable for multiple audiences including floor operators supervisors quality inspectors engineers and new hires.
Participate in meetings reviews and walkthroughs related to process definition safety quality and training.
Maintain organized records version control and traceability for documentation updates.
Contribute to continuous improvement efforts by identifying gaps ambiguities or opportunities for better clarity and standardization.
Minimum Qualifications
Currently pursuing a Bachelors degree in a technical analytical or processfocused field.
Strong critical thinking skills with the ability to observe complex work and translate it into clear structured documentation.
Proficiency with Microsoft Office applications particularly Word and Excel for creating formatting and maintaining professional documentation.
Demonstrated attention to detail organization and followthrough.
Ability to communicate effectively with a wide range of stakeholders including hourly operators engineers quality personnel and supervisors.
Comfortable working in a manufacturing environment and observing handson production processes.
Ability to balance multiple tasks and collaborate effectively as part of a team.
Curiosity initiative and a willingness to ask questions and seek clarity.
Preferred Qualifications
Strong written communication skills including the ability to present information clearly and logically.
Coursework or experience related to manufacturing quality systems safety operations process design or documentation.
Experience creating or working with SOPs work instructions training materials or other structured documentation.
Familiarity with safety concepts quality assurance principles or continuous improvement methods.
Interest in pursuing a future career in Technical Documentation Manufacturing Engineering Quality Safety or a related technical discipline.
Work Environment
Approximately 25% of time spent on the manufacturing floor observing and documenting processes.
Approximately 75% of time spent in an office or collaborative environment focused on documentation analysis and coordination.
Some exposure to safety and qualitycritical processes where accuracy and clarity are essential.
We are currently only considering applicants for internship and co-op positions who do not require employment sponsorship now or in the future. Candidates working on OPT authorization will not be considered.
Chamberlain Group wantsallofits employees tosucceed and encouragespeople of all backgrounds to to be an Equal Opportunity Employer andyoullbe considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; maritaldisabledor veteran to fostering an environmentwherepeople ofall livedexperiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence.
Required Experience:
Intern
About Company
Discover possibilities for your home with Chamberlain garage door openers and accessories. You can find the perfect garage door opener for your needs as well as individual remote controls, wall controls, smart home tools and more.