Manufacturing, Operations Manager

At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Operations Manager leads day-to-day manufacturing operations across the CVG campus with direct accountability for production leadership work cells and shift execution. Reporting to the Operations Director this role drives daily performance across Safety Quality Delivery Cost and People while coordinating closely with Quality Safety Test Engineering and Facilities to ensure alignment around a single operational plan. The Operations Manager serves as the primary link between the production floor and campus leadership translating business priorities into disciplined execution and driving timely resolution of operational issues.

Manufacturing Leadership and People

• Lead production managers supervisors and work cell leaders as direct reports with full accountability for floor performance on all shifts (24/7 operations).
• Hire develop and retain manufacturing leaders. Work with Talent Acquisition on capability requirements and selection criteria.
• Coach managers on leadership presence decision-making performance management and accountability.
• Track turnover engagement and bench strength in manufacturing and put retention and succession plans in place for critical roles.
• Complete direct report performance evaluations accurately fairly and on time. Give the Operations Director input on functional managers performance.

Cross-Functional Alignment (Dotted Line)

• Align the functional managers (Quality Safety Test Engineering Facilities) to manufacturing priorities through daily and weekly forums.
• Escalate unresolved cross-functional issues to the Operations Director with data and a recommended path forward.
• Work through peers without direct authority to clear the constraints that limit output: test capacity equipment availability quality holds and facility readiness.
• Share priorities and the build plan so every function knows its part in meeting customer commitments.

Performance Management and Execution

• Set clear measurable manufacturing goals tied to campus and Business Unit priorities (Safety Quality Delivery Cost Productivity and People).
• Own Daily CAC run tiered accountability reviews and dashboards and make sure corrective actions are assigned tracked and closed.
• Give timely direct feedback based on performance data and what you see on the floor.
• Lead teams through ramps escalations and disruptions while keeping focus and discipline.

Communication and Engagement

• Keep communication consistent and open across shifts functions and frontline teams.
• Create forums for two-way communication ideas and problem-solving.
• Recognize strong performance fairly and consistently.
• Adjust communication style to reach different teams across shifts.

Business Alignment Planning and Cost

• Turn campus and corporate strategy into executable manufacturing plans.
• Align work cell execution with customer requirements capacity plans and financial targets.
• Support accurate headcount capacity and production forecasting and compare forecast to actual to spot trends and risks.
• Reduce cost through process optimization labor efficiency and waste elimination and drive corrective action when targets are missed.
• Work with Finance Engineering and Quality to balance cost quality and delivery.
• Update the Operations Director and Business Unit leadership regularly on performance risks and improvement initiatives.

Technical and Operational Excellence

• Drive continuous improvement through data analysis KPI management and structured problem-solving (QRQC RCA Kaizen).
• Make sure standard work procedures and work instructions are effective current and followed.
• Promote best practices and share learnings with other Jabil sites.
• Work with Engineering and Quality to improve process capability yield and customer satisfaction.
• Comply with all Jabil policies including Safety Quality Security and Confidentiality and lead by example on safety.

• Bachelors degree or equivalent combination of education and experience.
• 5-10 years of manufacturing or operations experience including at least 5 years in a leadership role managing managers or supervisors.
• Hands-on leader who leads from the front and drives culture and change.
• Experience in a complex matrixed fast-paced manufacturing environment (EMS preferred).
• Ability to influence peers and functional leaders without direct authority.
• Strong safety mindset.
• Working knowledge of operational metrics labor planning and continuous improvement tools.
• Proficiency with Workday SAP (ERP/MES) and Microsoft Office.
• Willingness to be on the floor and flex across shifts as the business requires.

BENEFITS PACKAGE WITH JABIL:

• Competitive base salary
• Short Term Incentive Plan
• Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life AD&DJBL TA - Job Requisition Process Status and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunity

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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

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