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Managing Scientist, Human Factors

J.S. Held LLC


Job Location:

Phoenix, NM - USA

Monthly Salary: Not provided by the employer
Posted: 3 September 2026 (17 hours ago)
Application Deadline: 1 December 2026
Vacancies: 1 Vacancy

Job Summary

We are seeking an experienced User Experience Research or Human Factors Manager with an independent book of business to join our Human Factors team in particular in the area of medical device or healthcare human factors. This is a unique opportunity for an entrepreneurial highly driven person with a well-rounded skill set to join the Human Factors team whose responsibilities extend beyond those of traditional Human Factors professionals. The ideal person for this role will need to have not only strong quantitative and qualitative UX research skills and experience but also be flexible and a strategic thinker able to hire and mentor junior staff contribute to the teams strategy for growth develop business and perform research as an individual contributor on a number of concurrent projects straight out of the box. This role differs somewhat from the typical UX manager role in its reduced emphasis on people and project management and its prominent emphasis on business development.

 

The Human Factors team performs a variety of studies related to product use-related health safety usability and user experience by bringing to bear methodologies from basic science such as eye tracking physiological data recording or motion capture. You will help in marketing and selling UX research projects scoping and budgeting such projects writing the corresponding client proposals operationalizing client needs as empirical research questions designing bespoke studies around those research questions collecting data from participants using a wealth of custom-tailored methodologies analyzing data in creative ways and translating the results back into actionable outcomes for our clients. You will also help grow and mentor the team and contribute to its strategic initiatives. Because of the centrality of successful human-machine interaction to the safety of users and other stakeholders your work may also entail working up litigation matters related to alleged product defects and eventually testifying as an expert witness. As a consultant your experiences will be as varied and diverse as the products and services out there possibly spanning automotive medical pharma consumer electronics appliances heavy machinery child products and extended reality products although the exact nature of your work will be determined in part by your ability to generate work in various industries. 

Please submit an academic CV in addition to a more traditional resume.

Job Responsibilities

  • This role involves a strong and immediate business development component.
  • This role will further entail highly skilled study design as well as potentially study execution data analysis and report preparation.
  • It will also involve the hiring and mentoring of junior staff.
  • It will require managing multiple concurrent projects.
  • You may also eventually serve as a testifying expert in litigation if you do not already serve as a testifier.
  • A successful candidate is one who has tenacity endurance perseverance and determination as well as creativity ingenuity and entrepreneurship and who exhibits a high degree of autonomy and ownership.

Qualifications :

  • Ph.D. in Experimental Developmental Perceptual or Cognitive Psychology Cognitive Science Human Factors or a related basic scientific psychology field preferred.
  • A minimum of five to ten years of experience in industry and with managing client projects.
  • Alternatively Masters Degree in Experimental Developmental Perceptual or Cognitive Psychology Cognitive Science or Human Factors plus minimum of ten years experience in industry.
  • Existing book of business and strong client relationships.
  • Entrepreneurial drive and passion to succeed.
  • Excellent oral and written communication skills.
  • Proven track record of ownership of empirical research (both quantitative and qualitative) from study inception to study design and execution to data analysis and interpretation.
  • Excellent inferential statistics and data analytic skills.
  • Possible interest in potential litigation support and/or forensic work or better yet existing practice as a testifier.

 

Physical and Mental Job Qualifications

  • Ability to travel as needed depending on project assignments.
  • Prolonged periods of sitting at a desk and working on a computer.

 


Additional Information :

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our teams needs.

 

  • Our flexible work environment allows employees to work remotely when needed
  • Flexible Time Off policy
  • Medical Dental and Vision Insurance
  • 401k Match
  • Commuter Benefit

 

A reasonable estimate of the salary range for this role is $150000 - $175000. Any offered salary range is based on a wide array of factors including but not limited to skillset experience training location scope of role management responsibility etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

 

By submitting your application you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

 

Please explore what were all about at .

 

 

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation please email and include Applicant Accommodation within the subject line with your request and contact information.

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Remote Work :

No


Employment Type :

Full-time


About Company

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J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attentio ... View more

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