Manager, Vendor Management

Job Description

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren Global Technical Center or Austin Technical Center three times per week at minimum or other frequency dictated by the business if more than 3 days.

The Role

The Vendor Management Manager will build and lead Core ITs vendor management function ensuring strategic technology suppliers deliver reliable services and measurable value aligned to our priorities. This role establishes governance performance measurement and escalation mechanisms and partners with Purchasing Finance Security and IT leaders to support effective vendor execution renewals and spend alignment.

What Youll Do

• Lead Core ITs vendor management function accountable for vendor performance and relationship management.
• Translate contracts and statements of work into measurable service expectations and performance reporting.
• Establish and run vendor governance (QBRs/MBRs executive reviews escalation paths) to ensure compliance and continuous improvement.
• Define and maintain performance measurement and reporting (scorecards dashboards metrics) across service cost risk and value.
• Partner with IT domain leaders to align vendor deliverables and roadmaps with business and Core IT priorities.
• Collaborate with Purchasing to support sourcing strategies renewals negotiations and contract changes.
• Lead or coordinate escalations for significant vendor issues ensuring root cause analysis and corrective actions.
• Identify and deliver vendor optimization opportunities.
• Build mentor and lead the vendor management team and a virtual network of vendor leads.

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in IT Business Supply Chain or a related field or equivalent professional experience.
• 10 years of experience in IT vendor management sourcing account management or IT service management in a medium to large enterprise.
• 5 years of leadership experience.
• Experience negotiating and managing or supporting large complex IT vendors.
• Demonstrated experience improving vendor performance risk posture or cost/value.
• Ability to analyze and synthesize financial operational and contractual data.
• Strong communication and issue-resolution skills in an enterprise environment.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Masters degree and/or professional certifications in a related field.
• Experience operating vendor governance models at enterprise scale.
• Advanced experience supporting complex vendor negotiations or renewals.
• Knowledge of ITIL or similar IT service management frameworks.
• Experience using vendor performance tools dashboards or analytics.
• Demonstrated continuous improvement mindset with practical process design and change execution.
• You thrive in a collaborative atmosphere and believe in the power of innovation through differing view points.

This job may be eligible for relocation benefits.

Company Vehicle: Upon successful completion of a motor vehicle report review you will be eligible to participate in a company vehicle evaluation program through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

Compensation:

• The expected base compensation for this role is: $140100 - $174650. Actual base compensation within the identified range will vary based on factors relevant to the position.

• Bonus Potential:An incentive pay program offers payouts based on company performance job level and individual performance.

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuition assistance programs employee assistance program GM vehicle discounts and more.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g. H-1B OPT STEM OPT CPT TN J-1 etc.)

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