Manager V, Operations and Customer Quality Engineer (M5)

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.

What We Offer

Salary:

Location:

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

General Profile:

We are seeking an experienced Manufacturing Quality Leader to lead factory quality performance for our Gloucester MA manufacturing operations. This leader will be accountable for Manufacturing Quality execution factory performance improvement MRRT Metrology Quality Metrics and Achievement of AOP Objectives.

The role will drive measurable improvements in DMRs Scrap Manufacturing Nonconformances (NC) and quality-related factory disruptions while strengthening root-cause problem solving and recurrence prevention.

Key Responsibilities

• Considered subject matter expert in managing company-wide cross functional quality program and related business processes. This includes the definition specification and implementation of standards methods and procedures for developing quality programs.
• Develop deliver and cascade quality training and courses. Monitors current quality training to ensure compatibility with current programs.
• Establishing influencing and managing multiple business segments with focus on business and operational results through use of continuous improvement methods.
• Lead overall Manufacturing Quality performance for the Gloucester factory.
• Own strategies and actions to reduce DMRs Scrap Manufacturing IOF Nonconformances (NC) and quality-related factory disruptions against established AOP objectives.
• Lead MRRT and factory quality escalation ensuring effective risk assessment containment ownership and corrective action.
• Lead the on-site Metrology organization including measurement-system and calibration governance.
• Own Manufacturing Quality AOP metrics scorecards performance reviews manufacturing escalations and QBR reporting.
• Drive disciplined root-cause analysis and corrective/preventive action to eliminate recurring factory quality issues.
• Partner across Operations Engineering Supply Chain Supplier Quality and Customer Quality to resolve systemic manufacturing issues.
• Strengthen factory execution through effective MRB Nonconformance disposition containment and recurrence prevention.
• Build and develop a high-performing Manufacturing Quality organization with strong technical capability accountability and succession planning.
• Drive standardization and continuous improvement of Manufacturing Quality processes and operating practices in harmonization with other BUs within Applied Materials.
• Provides leadership and support to subordinates in meeting quality assurance system requirements along with department and company goals and objectives with primary consideration for safety quality productivity and cost. Evaluate the performance and effectiveness of audit staff at the projects completion. Evaluate and develop direct reports via IDP EDR continuous feedback and annual performance review.
• Responsible for overseeing divisions ISO Certification process. Handles special projects as assigned.

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families
• Significant progressive experience in manufacturing quality engineering operations engineering or a related technical leadership function.
• Demonstrated experience leading manufacturing/factory quality organizations or teams in a complex manufacturing environment.
• Strong working knowledge of nonconformance management MRB root-cause analysis corrective action and defect-prevention methodologies.
• Demonstrated ability to use factory metrics such as DMR scrap nonconformance and production-impact data to prioritize and drive improvement.
• Experience leading cross-functional problem solving across Quality Operations and Engineering.
• Demonstrated people-leadership capability including organizational development coaching accountability and performance management.

• Strong executive communication skills with the ability to translate complex quality issues into clear business risks priorities and corrective actions.

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function
• Advanced degree in Engineering Quality Operations or Business.
• 15 years of progressive manufacturing/quality experience with 10 years in people or organizational leadership.
• Experience in semiconductor equipment capital equipment medical technology aerospace automotive or other complex/high-reliability manufacturing environments.
• Experience leading Metrology calibration or measurement-system organizations.
• Working knowledge of Lean Manufacturing Six Sigma 8D DMAIC FMEA SPC RCCA and structured problem-solving methodologies.
• Experience developing and managing factory Quality KPIs AOP objectives operating reviews and executive/QBR reporting.
• Experience driving measurable improvement in scrap defects nonconformance recurrence factory uptime or cost of poor quality.
• ASQ certifications such as CQE CMQ/OE Lean Six Sigma Black Belt or equivalent professional certification.
• Demonstrated success deploying common quality operating models across multiple products factories or business units.

Leadership

• Manages multiple related teams sets organizational priorities and allocates resources

Problem Solving

• Identifies and resolves complex technical operational and organizational problems
• Analytical thinker and able to assess risks and opportunities to develop effective solutions.
• Critical thinker and capable of questioning assumptions considering multiple perspectives and making reasoned judgments.

Impact

• Impacts the business results of a team or area by supporting and funding of projects products services and/or technologies and developing policies and plans
• Guided by business unit department or sub-functional business plans

Interpersonal Skills

• Influences others internally and externally including senior management

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials core values.

Education:Bachelors Degree

Experience:10 - 15 Years

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.