Manager, UXUI

The Role

The Manager UI/UX leads the team responsible for creating simple effective and engaging digital experiences that balance user needs Brand Ambassador needs and business objectives. The role sets UX/UI direction across the consumer shopping experience and the tools Brand Ambassadors use to run their businesses.

This player-coach owns the Plexus Design System leads a small team of designers and content specialists and partners with Product Marketing IT and business stakeholders to set priorities and deliver measurable improvements. The Manager remains hands-on when needed and uses research testing analytics and design quality assurance to guide decisions.

The Employee Value Proposition

This leader will build and govern the Plexus Design System drive adoption across digital products and shape both consumer commerce and complex field-facing tools. The role offers meaningful ownership rather than stewardship of an established system.

Plexus has the traffic to test ideas quickly and an engaged field that provides direct access to users. The Manager can connect design decisions to conversion activation retention and revenue while staying close to the work and presenting directly to senior leaders.

Key Performance Objectives

1. Launch and drive adoption of the Plexus Design System.Deliver version one with core components usage guidance in Figma and code accessibility standards and a governance model. By year-end it is used on priority digital experiences is the default for new work and reduces design-to-development rework.
2. Improve a critical business metric through design.With Product and Marketing select and baseline a flagship funnel such as checkout subscription or autoship management or new Brand Ambassador onboarding. Use research and testing to deliver an agreed measurable improvement.
3. Establish a repeatable research and testing practice.During the first quarter define baseline UX measures and a practical cadence for user research usability studies prototype validation and A/B testing so material design decisions are supported by evidence.
4. Establish the accessibility baseline.Audit priority experiences create a risk-based remediation plan and embed accessibility requirements into the design system design reviews development handoffs and definition of done.

Performance Accountabilities

Experience Strategy and Partnership

• Serves as the primary UX/UI partner for business Product Marketing and IT translating business and user needs into clear priorities and design solutions.

• Turns strategy requirements and user stories into intuitive information architecture flows layouts interactions and end-to-end experiences.

• Builds stakeholder alignment communicates recommendations and tradeoffs and presents priorities progress and outcomes to leadership.

• Design System and Standards

• Owns the roadmap governance development adoption and evolution of the Plexus Design System across customer- and field-facing products.

• Establishes reusable components patterns usage guidance accessibility requirements and contribution standards in Figma and code.

• Maintains UX/UI standards and review practices that improve consistency usability scalability and delivery efficiency.

Research Measurement and Improvement

• Establishes a user-centered practice that incorporates research usability testing prototyping A/B testing analytics and competitive insight.

• Leads studies synthesizes findings and translates evidence into priorities and design decisions.

• Defines UX/UI success measures and pursues opportunities to improve conversion engagement activation retention task completion and satisfaction.

Delivery Team Leadership and Operations

• Leads high-priority digital experiences across multiple workstreams while remaining hands-on with flows wireframes designs and prototypes when appropriate.

• Partners with Product Marketing IT developers content specialists and business teams from discovery through release and leads design quality assurance.

• Coaches and develops team members sets clear expectations and builds a collaborative accountable high-performing team.

• Owns intake prioritization resource allocation and delivery planning; reports on capacity progress risks dependencies and decisions needed.

• Works occasional evenings weekends or holidays when business needs require support outside regular hours.

Performance Qualifications

Education and Experience

• Bachelors degree in interaction design product design user experience human-computer interaction or a related field.

• Five or more years of UX/UI product design interaction design or comparable experience including at least two years leading teams.

• Demonstrated experience building or significantly improving a design system and driving adoption across digital products.

• Portfolio showing strong UX thinking interaction design visual craft user-centered problem solving and measurable outcomes across responsive web and mobile experiences.

• Practical front-end development or coding experience and the ability to collaborate effectively with engineers.

Knowledge Skills and Abilities

• Strong command of UX strategy information architecture interaction and visual design responsive web and mobile standards prototyping and design quality assurance.

• Proficiency with Figma and modern design-system workflows including components libraries tokens documentation versioning and governance.

• Working knowledge of accessibility and the ability to incorporate it into design standards reviews and delivery practices.

• Ability to conduct user research and usability studies and use analytics and A/B testing to evaluate outcomes.

• Strong communication facilitation presentation and stakeholder-influence skills.

• Ability to manage competing priorities and deadlines for self and team anticipate obstacles and deliver in a changing environment.

• Self-directed solutions-oriented leader who builds trusted relationships and positive user and stakeholder experiences.

About Plexus

Founded in gut health. Experts in microbiome. Plexus Worldwide headquartered in Scottsdale Arizona is a renowned direct-selling company recognized as a top employer. Over the past 18 years Plexus has dedicated itself to promoting hope health and happiness through its scientifically backed innovative dietary supplements weight management products and personal care products sold primarily through Plexus Brand Ambassadors. As a six-time Best Places to Work awardee Blue Zone-approved employer and an AZ Most Admired Company Plexus prides itself on its robust organizational culture and commitment to community support and philanthropy. Our team is driven by a shared mission to empower individuals to achieve their health and wellness goals while offering additional income through the sale of products. Join us to be part of a team that values people innovation wellness and community impact.

Benefits

• Highly rated and competitive medical plans.
• 401 (k) with company match and immediate vesting.
• 1-on-1 personalized health coaching.
• Many other voluntary benefits.

To learn more about Plexus Worldwide please review our careers page at more about our One Plexus culture. Watch this short video to see how our values people and purpose come together to make Plexus a great place to grow and make an impact. you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process please get in touch with us directly at .

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