Manager, Technology Finance Function Support

Location: Brenton TN

Work Model: Hybrid

Salary Range: $89937 $124563 per year

Work Authorization:You must be authorized to work in the United States without employer sponsorship.

About the Role

A leading healthcare facility is seeking a Manager Finance Technology Support to guide our Finance Technology team which serves as the foundation for enterprise financial data governance and Oracle Fusion operations.This role offers a unique opportunity to lead a high-performing team and directly influence how financial data is structured governed and utilized across a complex healthcare organization.

As the Manager of Finance Technology Support you will:

• Leadership & Team Development: Lead coach and develop the Finance Function Support team. Drive workload prioritization performance management and foster a culture of accountability and continuous process improvement.
• Production & Operational Support: Oversee day-to-day production support for Oracle Fusion Finance applications. Ensure timely resolution of system issues service requests and production incidents to maintain system stability.
• Strategic Stakeholder Engagement: Partner closely with Finance leadership Finance Operations IT and facility stakeholders to understand business needs prioritize deliverables and align technology solutions with organizational goals.
• Enhancement & Roadmap Management: Manage enhancement requests by balancing day-to-day operational support with strategic initiatives system optimization efforts and long-term Finance transformation goals.
• Vendor & Service Governance: Serve as the primary liaison for Finance application vendors and managed service partners. Oversee vendor performance manage escalations and ensure high-quality service delivery.
• Testing & Deployment Execution: Lead application testing efforts for system upgrades patches enhancements and new functionality. Collaborate with Release Management Data & Integration teams and Finance stakeholders for seamless enterprise deployments.
• Oracle Fusion Optimization: Support and optimize Oracle Fusion Finance modules including General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash Management and related financial systems.
• System Governance & Security: Maintain application configuration user security data integrity and system performance in collaboration with technical and financial teams.
• Process Automation & Innovation: Drive continuous improvement by identifying automation opportunities streamlining support workflows and implementing best practices to enhance user experience.
• Strategic Initiative Delivery: Lead and support key Finance initiatives including ERP optimizations Oracle EPM (FCCS/ARCS) support AI-enabled Accounts Payable projects payment modernization and future enterprise rollouts.
• Advisory & Knowledge Transfer: Provide consultative guidance to cross-functional leaders and develop end-user training materials and documentation to boost system adoption and support effectiveness.
• Compliance & Quality Metrics: Ensure adherence to organizational policies security standards healthcare regulations and internal governance while monitoring support metrics to drive continuous service quality.

• Required: Bachelors degree in Computer Science Information Systems Finance Accounting Business Administration or a related field.
• Preferred: Masters degree in a related field.

• 8 years supporting enterprise Finance applications ERP systems Finance technology or Oracle applications.
• 3 years of leadership experience managing technical teams assigning work coaching staff and driving performance.
• Functional Expertise: Strong functional knowledge of Oracle Fusion Finance or a comparable enterprise ERP platform.
• Core Business Processes: Demonstrated experience supporting General Ledger Accounts Payable Accounts Receivable Fixed Assets Cash Management and related workflows.
• Support & Vendor Management: Proven track record in managing production support environments troubleshooting complex issues and managing vendor/managed service partner relationships.
• Project & Stakeholder Leadership: Hands-on experience partnering with business leaders leading application testing/upgrades and balancing tactical support with strategic project delivery.
• Communication: Exceptional stakeholder management collaboration and communication skills.

• Hands-on Oracle Fusion Finance implementation support or optimization experience.
• Experience with Oracle EPM applications specifically Financial Consolidation & Close (FCCS) and Account Reconciliation Cloud Service (ARCS).
• Background in the Healthcare industry or shared services environments.
• Experience leading large-scale ERP transformation Finance modernization or AI/automation initiatives.
• Familiarity with ERP integrations financial reporting platforms enterprise data interfaces and vendor governance frameworks.

In addition to competitive base compensation this position offers a robust benefits package:

• Comprehensive Benefits: Multiple medical dental and vision coverage options for full-time and part-time team members.
• Financial Protection & PTO: Life accident critical illness short/long-term disability paid family leave and generous Paid Time Off (PTO).
• Financial & Career Growth: Tuition assistance for higher education/certifications loan assistance and a 401(k) retirement plan with company match.
• Employee Well-Being: Holistic wellness programs including mental health services virtual care appointments free gym memberships and discount perks.
• Professional Development: Ongoing learning skill-building and clear pathways for career advancement.