Manager Supply Chain Operations

Imagine a career at one of the nations most advanced health networks.

Be part of an exceptional health care experience. Join the inspired passionate team at Lehigh Valley Health Network a nationally recognized forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the Best Hospitals by U.S. News & World Report for 23 consecutive years. Were a Magnet(tm) Hospital having been honored five times with the American Nurses Credentialing Centers prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally Lehigh Valley Hospital - Cedar Crest Lehigh Valley Hospital - Muhlenberg Lehigh Valley Hospital- Hazleton and Lehigh Valley Hospital - Pocono each received an A grade on the Hospital Safety Grade from The Leapfrog Group in 2020 the highest grade in patient safety. These recognitions highlight LVHNs commitment to teamwork compassion and technology with an unrelenting focus on delivering the best health care possible every day.

Whether youre considering your next career move or your first you should consider Lehigh Valley Health Network.

• Manages staffing recruitment and development of assigned team while promoting teamwork and cross-functional collaboration within SCM and the network.
• Acts as a liaison between customers SCM and the operations team while ensuring high levels of customer service and satisfaction through proactive communication.
• Builds relationships across functional areas with key external suppliers partners and within the Network. Conveys a positive attitude responds to requests offering viable solutions promptly and demonstrates flexibility to meet customer needs.
• Leverages technology tools (e.g. GPO websites EDI exchanges) for efficiency and leads technology application to streamline processes reduce turnaround times and enhance workflows while ensuring consistency in operations across all Network sites.
• Proactively analyzes clinical customer needs to drive operational improvements. Designs implements and educates teams on work processes aligned with SCM and Network goals.
• Monitors adherence to operational procedures and safety standards investigates non-compliance issues and implements resolutions.
• Ensures high levels of customer service and satisfaction through proactive communication.
• Develops and implements performance measures and KPIs that drive continuous improvement and positively impacts departmental outcomes. Identifies best practices and benchmarks performance indicators.
• Establishes work group performance standards oversees quality checks and applies quality processes to assess and improve departmental outcomes.
• Manages multiple projects priorities timelines and tasks while adhering to budgetary objectives.
• Leads the team in implementing changes aligned with operational excellence and applies expertise to solve complex problems.
• Ensures accurate data input for SCM databases (e.g. item master vendor master). Supports customers in using SCM technology ordering tools and oversees integration of identified items into ERP systems for streamlined operations.
• Communicates effectively with executives management SCM colleagues and other stakeholders.
• Encourages participation and perspectives from all team members to foster collaboration and supports cross-functional learning initiatives.

• Associates Degree in supply chain business healthcare administration or other related programs.
• 5 years experience in Healthcare Supply Chain.
• Data entry skills and proficiency with Microsoft suite applications including but not limited to Microsoft Excel.
• Knowledge of procurement inventory control and hospital supply chain ERP.
• Displays and promotes excellent customer service both with internal and external stakeholders.
• Possesses knowledge of revenue cycle and patient charging.

• Bachelors Degree in supply chain business healthcare administration or other related programs.
• 7 years experience in Healthcare Supply Chain.

Lehigh Valley Health Network is an equal opportunity accordance with and where applicable in addition to federal state and local employment regulations Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race color religion sex age national origin sexual orientation gender identity disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include but are not limited to recruitment selection hiring transfers promotions terminations compensation benefits educational programs and/or social activities.

Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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