Manager, Social Commerce

As Manager Social Commerce youll help clients navigate the evolving social commerce landscape by supporting campaign activation managing operational workstreams analyzing performance and identifying opportunities to improve program effectiveness. The ideal candidate is highly organized detail-oriented proactive and excited to build expertise within the creator commerce and social commerce ecosystem

Day to day your role includes:

• Supporting the execution of social commerce programs across platforms helping drive performance across content creators and commerce initiatives

• Assisting with day-to-day management of assigned social commerce accounts and projects

• Supporting cross-functional execution across internal teams (social strategy creator analytics paid social commerce operations etc.) to ensure successful program delivery

• Working directly within TikTok Shop Seller Center Affiliate Center Creator Marketplace and related platform tools to support campaign activation and ongoing management

• Assisting with shop operations including product setup assortment management promotion configuration merchandising updates and troubleshooting

• Monitoring campaign creator and shop performance and surfacing insights and optimization opportunities to account leads

• Building client-facing presentations reporting recaps competitive analyses and performance summaries

• Supporting promotional planning campaign launches tentpole moments and platform activations

• Collaborating with the social strategy team to monitor platform trends creator activity and emerging commerce capabilities

• Partnering closely with internal teams platform representatives and external partners to support successful execution of programs

• Helping build and maintain operational workflows trackers and best practices across social commerce programs

• Managing multiple projects and priorities simultaneously within a fast-paced highly collaborative agency environment

• Supporting TikTok Shop launches onboarding activities and platform setup requirements

• Collaborating with the data & analytics team to track key performance metrics (engagement conversion sales impact) and support reporting efforts

• Executing ad hoc platform research performance analysis and operational requests as the social commerce landscape continues to evolve

Qualifications:

• 3-5 years of experience in social commerce influencer marketing e-commerce affiliate marketing or related fields

• Hands-on experience managing TikTok Shop programs including Seller Center affiliate programs creator partnerships shop operations and performance optimization

• Experience using commerce and marketplace intelligence tools such as FastMoss Euka Creator Marketplace or similar platforms

• Strong analytical mindset with the ability to interpret performance data identify trends and translate insights into actionable recommendations

• Exceptional presentation development storytelling and communication skills with the ability to build clear client-ready decks and performance recaps

• Strong project management and organizational skills with the ability to manage multiple priorities in a fast-paced environment

• Passion for social commerce the creator economy and emerging platform innovations

• Ability to collaborate effectively across internal teams external partners and clients while maintaining a proactive solutions-oriented approach

• Self-starter with a willingness to learn grow and deepen expertise within the evolving social commerce landscape

Got what it takes Wed love to hear from you.

Additional Information

Digitas is an equal opportunity employer.