Manager, Site Reliability Engineering (Auth0)

The SRE Leadership Team at Okta is the backbone of our platforms reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisibleit just works. Our team champions a culture of continuous learning data-driven decision-making and blameless incident response. We work at the intersection of product engineering architecture and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager Site Reliability Engineer youll lead this team with a focus on scalability resilience and empowering engineers to grow as technical leaders.

• Lead the SRE teams technical direction translating organizational vision into actionable roadmaps while driving complex cross-functional initiatives across product and platform teams
• Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays shared weekends) directly troubleshooting and remediating incidents on critical systems
• Build infrastructure resilience designing and implementing monitoring alerting and automation improvements that reduce toil and elevate operational efficiency
• Champion reliability best practices establishing policies and cultural standards that embed observability resilience and software engineering rigor into all engineering efforts
• Mentor and develop SRE talent elevating team capabilities through pair programming design discussions and code reviews while fostering a culture of continuous learning
• Represent reliability as a senior technical leader in architectural reviews and strategic planning ensuring reliability is a core consideration in major engineering decisions

• 3 years of hands-on team leadership in SRE or software engineering roles within cloud-native environments combined with 8 years of total industry experience
• Deep expertise in cloud platforms (AWS Azure) and infrastructure as code (Terraform) with proven experience managing cloud-native architectures including containers Kubernetes microservices and databases
• Strong programming skills in Go or Python with a track record of building and maintaining production-grade tools automation and infrastructure solutions
• Data-driven mindset grounded in SRE principles: blameless culture systematic problem-solving and the ability to apply software engineering approaches to operational challenges
• Exceptional communication skillsboth verbal and writtenenabling you to drive clarity during high-pressure incidents and articulate complex concepts to diverse stakeholders
• Proven ability to build and lead high-performing teams in globally distributed remote-first environments with strong interpersonal and collaboration skills
• Strategic vision and technical depth combining leadership acumen with hands-on technical excellence and a passion for mentoring senior engineers and shaping team direction

• Experience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale
• Contributions to open-source infrastructure or observability tooling
• Experience designing and implementing comprehensive incident response programs and runbook automation

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen National Lawful Permanent Resident Refugee or Asylee. 22 CFR 120.15) upon hire.
  
  
  
  

P13036