Manager, Site Operations and Workplace Experience

Why Join GEICO

At GEICO we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers expectations while making a real impact on local communities nationwide.

Founded in 1936 GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company we want you to feel valued supported and proud to work here. Thats why we offer the GEICO Pledge: Great Company Great Culture Great Rewards and Great Careers.

Were committed to enhancing the associate experience at GEICO and were looking for a Manager Site Operations and Workplace Experience to support our delivery. As the Manageryoull deliver critical projects to improve the associate experience while overseeing the day-to-day governance and operations of the office. Youll develop business relationships at all levels of the company creating partnerships with various departments to improve associate and community engagement across the office.

You will:

• Serve as a visible accountable and approachable site manager who actively supports engagement priorities and translates those priorities into a strong associate experience.
• Support the execution of the site listening strategy established by the Location Leader and key stakeholders through the administration of surveys collection of feedback coordination of focus groups and compilation of insights for review.
• Support the execution of community engagement initiatives by coordinating activities with community partners schools nonprofit organizations and vendors identified through approved site and enterprise engagement strategies.
• Deliver enhanced associate experiences through onsite activations such as holidays luncheons conferences Community Belonging and Engagement events and other initiatives.
• Advocate for the various facility and security needs of the office working as a liaison with IT Facilities and security to ensure associates have proper equipment furniture food services etc.
• Execute communication plans and communication cadence established by the Location Leader and other partners.
• Lead with clarity consistency professionalism urgency and care in how work is planned communicated and executed.
• Manage budgeting and data analysis to identify issues at our sites and crafting viable solutions to diagnosis them.

While growing to understand the many intricacies of each department and the needs of our associates youll partner with the Location Leader and other senior executives to best facilitate and orchestrate a positive experience for our people. So if youre an inclusive and results driven leader looking to make an impact at GEICO lets chat.

Required Skills and Experience:

• 2 years of management experience
• Experience in Hospitality guest experience or workplace experience
• Experience with communications and emergency response helpful
• Relevant associate engagement experience
• Project management experience and strong problem-solving skills
• Excellent interpersonal verbal and written communication skills
• Strong analytical skills

In office Requirement 4-5 days a week

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The GEICO Pledge:

Great Company:Protecting customers through lifes twists and turns with innovation and integrity.

Great Careers:Personalized development programs mentorship and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay benefits and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.