Manager, SAP GTM Solutions
Newark, DE - USA
Job Summary
About Lucid
At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.
We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.
The Manager SAP Go-to-Market (GTM) Solutions leads the strategy design delivery and ongoing optimization of SAP-enabled capabilities supporting end-to-end Order-to-Cash Sales Service and related customer processes. This role manages and develops a team of SAP functional professionals establishes solution and delivery standards and partners with leaders across Sales Operations Customer Service Field Service Logistics Finance Engineering and Supply Chain. The manager is accountable for translating business priorities into a scalable product roadmap governing architecture and integrations across SAP S/4HANA and connected platforms such as Salesforce CPQ DMS MES PLM and middleware solutions and ensuring reliable delivery adoption and operational performance.
Primary Responsibilities
Solution Strategy Architecture & Team Leadership
Lead coach and develop a team of SAP functional leads and analysts responsible for GTM capabilities across Order-to-Cash Sales Service and adjacent business processes.
Own the SAP GTM solution roadmap and translate business strategy operational priorities and regulatory needs into sequenced initiatives investment requirements and measurable outcomes.
Establish architecture and design governance for SAP S/4HANA solutions covering sales orders deliveries pricing credit management billing service contracts warranty field service repairs and related master data.
Partner with cross-functional leaders in Sales Remarketing Service Finance Engineering Supply Chain and IT to align requirements resolve trade-offs and secure timely decisions.
Ensure scalable integration and data orchestration across SAP and connected platforms including Salesforce CPQ DMS MES PLM SAP CPI Workato and other enterprise services.
Define functional standards design principles documentation expectations and reusable solution patterns to improve quality consistency and maintainability.
Delivery & Execution
Accountable for end-to-end delivery of the SAP GTM portfolio including scope roadmap budget resource planning dependencies risks quality and business outcomes.
Direct solution design and configuration activities across SAP S/4HANA SD and related modules ensuring designs meet enterprise architecture security compliance and supportability standards.
Coordinate functional leads architects developers integration teams data teams testing teams and business process owners to deliver cohesive end-to-end solutions.
Oversee functional specifications and delivery of RICEFW objects integrations conversions workflows and Fiori experiences; ensure requirements are traceable through design build testing and deployment.
Establish delivery governance status reporting decision forums release readiness criteria and escalation paths; communicate progress risks and trade-offs clearly to senior stakeholders.
Manage implementation partners and vendors including capacity planning deliverable quality financial performance adherence to standards and knowledge transfer to internal teams.
Own testing strategy User Acceptance Testing cutover readiness data migration oversight deployment hypercare and transition to steady-state support.
Define and monitor service levels operational metrics controls and support processes to maintain stable and reliable GTM operations.
Optimization & Modernization
Build a continuous-improvement roadmap using SAP Fiori workflow automation analytics and emerging capabilities to simplify work and improve the user experience.
Use business and operational metrics to identify process bottlenecks control gaps recurring support issues and opportunities across quote-to-cash sales service warranty and parts lifecycles.
Partner with business leaders to define value cases adoption plans success measures and benefit realization for major investments and process changes.
Shape S/4HANA upgrade cloud and RISE with SAP roadmaps while balancing innovation technical debt business continuity cost and organizational readiness.
Maintain awareness of SAP product direction and relevant GTM technology trends recommending practical innovations that align with enterprise strategy.
Key Qualifications & Experience
Category Qualifications
Experience
15 years of SAP experience across SD Order-to-Cash MM PP and related modules including leadership of SAP teams and at least two full-lifecycle S/4HANA implementations.
Technical Depth
Deep functional and solution leadership experience across sales order processing pricing and taxation billing and invoicing credit management service contracts warranty management field service repairs and related end-to-end GTM processes.
Integrations
Demonstrated experience governing complex integrations between SAP and enterprise platforms such as Salesforce CPQ DMS PLM MES SAP CPI Workato and other middleware or cloud services.
Technical Aptitude
Strong technical aptitude with the ability to review functional specifications guide configuration and Fiori design understand ABAP and integration concepts and challenge solution decisions constructively.
Soft Skills
Proven people leadership stakeholder management executive communication and change leadership skills with experience managing onsite and offshore
teams implementation partners budgets priorities and delivery commitments.
Preferred Skills Exposure to SAP Subscription Billing SAP Service Cloud and revenue recognition for sales service parts and warranty processes. Understanding of modern productivity automation analytics and AI capabilities including Microsoft Copilot Power Apps and agentic AI use cases for customer and service operations. SAP S/4HANA certification in Order-to-Cash Sales or Service is preferred; experience leading global SAP transformation or modernization programs is highly desirable.
Required Experience:
Manager
About Company
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 1 ... View more