Manager, Sales Development, SME & Growth

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the team

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

What youll do

Airwallex is looking for a Manager Sales Development to lead a highly visible and motivated team that achieves individual team and organisational quotas. Your team is responsible for developing and qualifying revenue opportunities within their assigned territory for SME to Growth sized opportunities. Your team will generate new business opportunities to fuel the sales pipeline by conducting strategic research and cold calling. Youll be a valuable contributor to the Airwallex Sales leadership team shaping strategy at an early stage be deeply involved in building our sales machine into a large successful scaled revenue-generating function.

This role will be based in New York San Francisco or Austin.

Responsibilities:

• Hire coach and develop a world-class team of SDRs responsible for US pipeline generation.

• Own SDR performance management ensuring the team meets or exceeds key sales metrics (SQLs SALs pipeline contribution).

• Develop best-in-class handoff processes to ensure SDR-generated leads are properly nurtured and converted by Account Executives (AEs).

• Ensure SDRs receive structured training on regional market nuances qualification criteria and customer engagement best practices.

• Establish a quality control framework including SDR call reviews outreach messaging audits and structured feedback loops.

Who you are

Were looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have but are not mandatory.

Minimum qualifications:

• 5 years of experience in high-performance SDR/AE roles including 2 years in a leadership capacity managing SDR teams.

• Proven ability to hire train and develop top-tier sales talent.

• Strong understanding of B2B outbound prospecting pipeline development and SDR-to-AE handoff best practices.

• Familiarity with AI-powered sales engagement tools CRM workflows and automation strategies.

• Highly collaborative with excellent communication and stakeholder management skills.

Preferred qualifications:

• Experience or understanding of fintech/payment industry is a plus!

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Manager