Manager, Remarketing Operations

Whats Under the Hood

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest which is one of the countrys leading financial servicing providers. Bridgecrest services roughly $25 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

Thats Nice But Whats the Job

In short theRemarketing Operations Manageris responsible forleading a team of inventory and transportation Coordinators to success. Thisincludes butnotlimitedto:assessingday to dayperformance quality of work reviewing existing processes for improvement and goal setting. Ourmanagersare responsible forproviding feedback and coaching to develop our Coordinators to reach their highest potential in their current role and to help further develop their career withDriveTime.

In long Remarketing Operations Manager:

• Manages the Transportation Coordinators and vendors to ensure vehicles are delivered to auction within company expectations

• Monitors andreviewsthe work of Coordinators to ensure it is effective and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies

• Provide daily/monthly goals and strategy to their team that will maximize long-term success

• Administer continuous training and coaching to ensure quality customer service

• Identifiesand recommends methods to improve management and operations of remarketing operations involving enhanced work processes increased responsiveness efficient use of resources and quality service delivery

• Collaborate with various internal departments to ensure all business and compliance practices are followed

• Interact with department vendors to manage remarketing processes

• Oversee various aspects of project management with strategic business partners

SoWhat Kind of Folks Are We Looking for

• Excellent verbal and written communication skills.The ability to talk and write with confidencecharismaand competence for a wide variety ofaudiencesincluding management.

• Love of listening.We need folks that listen with the intent to understand not just reply.

• Plays well with others.You will be working in a high-functioning team environment. We work togetherin order towin together.

• Self-driven yet selfless.We need someone capable of managing their own time andbusiness yetis capable of makingdecisions for the betterment of DriveTime not just themselves.
• Fantastic problem solver.Your job is not only to find the problem but more importantlyfindthe solution.

• Management material.We are looking for someone that can leadmanageand grow within our organization.

The Specifics.

• High School Diploma or GED requiredBachelors Degree preferred
• 2 years of management experience in a call center or retail environment
• Knowledge of Fair Debt Collection Practices Act is a plus
• Must be comfortable working on site
• Familiarity with vehicle titles is a plus

SoWhat About the PerksPerksmatter

• Medical dental and vision oh my!DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

• But Wait Theres More.401(K) Company paid life insurance policy short and long-term disability coverage to name a few.

• Growth Opportunities.You grow I grow we all grow! But seriously DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally withroughly over1000 employees promoted year over year.

• Tuition Reimbursement.Wereas passionate about your professional development as you are. With thatwellput our money where our mouth is.

• Wellness Program.Health is wealth! This program includes self-guided coaching and journeys cashincentivesand discounts on your medical premiums through engaging in fun activities!

• Gratitude is Green.We offer competitive pay across the organization because well money matters!

• Game Room.Gimme a break no not a Kit Katadbut we do have a ping-pong table a pooltableand other games if you ever need a break in your day.

• In-House Gym.We want our employees to be the best versions of themselves. So come early take a break in your day or finish strong with a workout!

• Enjoy Social EventsBring it on. Rally with your team for festive gatherings team competitions or just to hang out!

• We Care and Value YOU!Feel the love and let us treat you to company outings personal rewards amazing prizes & much more!

• Paid Time Off.Not just lip service: we work hard to play hard! Paid time off includes (for all full-time roles) wellness days holidays and goodolefashioned YOU time! For our Part-timersdontfear yougetsome time time is available - the more you work the more you earn!

Anything Else Absolutely.

DriveTime Family of Brands isGreatPlace to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALLour awards but well save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity Best Company Culture and Best Company Leadership oh and dont forget Phoenix Business Journal Healthiest Employers (okay well stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring wedontjust look for the right person for thejobwe seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional fun and high-energy environment!

So What About the Perks Perks matter

• Medical dental and vision oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait Theres More. 401(K) Company paid life insurance policy short and long-term disability coverage to name a few.
• Growth Opportunities. You grow I grow we all grow! But seriously DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1000 employees promoted year over year.
• Tuition Reimbursement. Were as passionate about your professional development as you are. With that well put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization because well money matters!

• Game Room. Gimme a break no not a Kit Kat ad but we do have a ping-pong table a pool table and other games if you ever need a break in your day.
• In-House Gym. We want our employees to be the best versions of themselves. So come early take a break in your day or finish strong with a workout!
• Enjoy Social Events Bring it on. Rally with your team for festive gatherings team competitions or just to hang out!
• We Care and Value YOU! Feel the love and let us treat you to company outings personal rewards amazing prizes & much more!

• Paid Time Off.Not just lip service: we work hard to play hard! Paid time off includes (for all full-time roles) wellness days holidays and good ole fashioned YOU time! For our Part-timers dont fear you get some time time is available - the more you work the more you earn!

Anything Else Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards but well save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity Best Company Culture and Best Company Leadership oh and dont forget Phoenix Business Journal Healthiest Employers (okay well stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring we dont just look for the right person for the job we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional fun and high-energy environment!