Manager, Quality Engineering

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

ABOUT THE TEAM

Our Quality Engineering team at Appian is dedicated to ensuring our enterprise software platform is flawless resilient and optimized for global scale. We operate in a highly collaborative fast-paced environment focused on deep-tier technical precision automated architecture and continuous delivery pipelines. By joining this specialized group you will collaborate directly with our Business Technology Development team to deliver robust validation frameworks that expand the capabilities of our AI-Powered Process Automation platform.

Location: McLean Virginia USA Work Model: Onsite at Appian Headquarters

THE OPPORTUNITY

We are seeking a Quality Assurance Manager with deep hands-on test automation expertise to lead our QA team and elevate our automated testing this role you will define the overall test strategy build and scale modern automation frameworks and manage a team of manual and automation engineers. You will bridge the gap between quality assurance and software engineering ensuring rapid reliable continuous integration and delivery (CI/CD). Instead of executing standard testing scripts you will design architectural patterns that isolate coupling develop custom performance test pipelines and ensure absolute Enterprise-Grade Orchestration.

WHAT YOULL DO

• Quality Leadership & Team Management: Lead mentor and expand a team of QA engineers. Establish performance goals conduct code reviews for test suites and foster a culture of quality across engineering.
• Automation Strategy & Architecture: Design implement and maintain scalable robust test automation frameworks (UI API unit and performance testing) across Appian UI and backend services. Design and scale custom testing applications from scratch in languages like Java or Python utilizing tools such as Selenium Playwright and Postman.
• CI/CD Integration: Integrate automated test suites directly into DevOps pipelines (GitLab CI) to enable automated smoke regression and release testing.
• Test Process Optimization: Shift testing left by embedding QA early in the SDLC defining test plans during sprint planning and driving automated test coverage targets (e.g. >80%).
• Metrics & Reporting: Establish key quality metrics (defect density test execution time automation coverage mean time to detect/resolve) and present actionable dashboards to executive leadership.
• Tooling & Infrastructure: Select evaluate and manage QA tools and performance testing tools.
• Isolate Codebase Impact: Assess the structural impact of changes across the entire codebase through meticulous code reviews ensuring engineering best practices are followed.
• Govern Agile Feature Breakdowns: Deconstruct complex platform features into detailed story tickets systematically identifying edge cases system dependencies and technical deployment risks.

REQUIRED QUALIFICATIONS

• Experience: 8 years in Quality Assurance with at least 3 years in a QA management lead or supervisory role.
• Deep Automation Expertise: 5 years of hands-on experience building test automation frameworks from the ground up using tools like Playwright and Selenium.
• Programming Skills: Strong proficiency in at least two core languages used for automation (e.g. Python TypeScript/JavaScript).
• CI/CD & DevOps: Proven track record integrating automated suites into CI/CD pipelines and containerized environments (Docker Kubernetes).
• Testing Methodologies: Master-level understanding of API testing performance/load testing and security testing basics.
• Agile Leadership: Extensive experience working in Agile/Scrum environments with tools like Jira.

PREFERRED QUALIFICATIONS

• Familiarity with AI-driven testing tools or autonomous test generation frameworks.
• Bachelors degree in Computer Science Software Engineering or a related technical field.
• Experience with using AI tools for test automation is a plus.

Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for the most important business processes at the worlds largest organizations. Our platform is known for its unique power reliability and scale. Weve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information visit .

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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