Manager, QA Operations

At Alcon were passionate about enhancing sight and helping people see brilliantly. With more than 25000 associates we innovate fearlessly champion progress and act swiftly to impact global eye health. We foster an inclusive culture recognizing your contributions and offering opportunities to grow your career like never before. Together we make a difference in the lives of our patients and customers. Are you ready to join us

The Manager QA Operations is responsible for leading QA Operations activities that support manufacturing packaging and release processes while ensuring compliance with applicable regulatory requirements company procedures and quality standards. This position manages a team of QA professionals and provides quality oversight of manufacturing operations investigations batch record review and product disposition activities at our Manufacturing Facility in Fort Worth TX. Specifics include:

Quality Oversight

• Provide quality oversight and support for manufacturing packaging and warehouse operations.
• Ensure compliance with FDA EU GMP ISO and other applicable regulatory requirements.
• Act as the primary QA representative for operational quality issues
• Support review and approval of manufacturing and packaging documentation
• Partner with site leadership to drive a culture of quality and compliance

Quality Systems Management

• Oversee investigations deviations nonconformances CAPAs and change controls
• Ensure timely and effective closure of quality records in accordance with established procedures
• Monitor quality system performance metrics and identify improvement opportunities
• Support internal customer and regulatory audits and inspections

Product Release and Disposition

• Ensure timely review and disposition of product batches
• Oversee batch record review processes and disposition decision-making
• Assess potential product quality risks and determine appropriate actions when quality concerns arise
• Support product impact assessments related to deviations complaints and investigations

WHAT YOULL BRING TO ALCON:

• Bachelors degree or equivalent years of directly related experience (or high school 13 yrs; Assoc.9 yrs; M.S.2 yrs; PhD1 yr)
• The ability to fluently read write understand and communicate in English
• 5 years of relevant experience
• 3 Years of demonstrated leadership
• Work Hours: Monday Friday 8:00 AM 5:00 PM CST
• Location: Onsite
• Travel Requirements: Up to 10%
• Relocation Assistance: None
• Sponsorship Available: NO

PREFERRED:

Knowledge and Skills

• Strong understanding of FDA regulations GMP requirements ISO standards and quality systems.
• Knowledge of risk management principles and quality decision-making processes.
• Strong investigation and root cause analysis skills.
• Excellent verbal and written communication skills.
• Ability to influence cross-functional teams and drive compliance-focused decisions.
• Strong analytical and problem-solving abilities.
• Experience utilizing quality systems and electronic documentation platforms.

Key Competencies

• Leadership and Team Development
• Quality Systems Expertise
• Regulatory Compliance
• Risk-Based Decision Making
• Operational Excellence
• Investigation and Root Cause Analysis
• Strategic Thinking
• Cross-Functional Collaboration
• Change Leadership
• Results Orientation

HOW YOU CAN THRIVE AT ALCON:

• Collaborate with teammates to share standard processes and learnings as work evolves!
• Join Alcons mission to provide top-tier innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health life retirement flexible time off for salaried associates paid time off for hourly associates and much more!

Alcon Careers

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.