Manager, Program Management and Operations (Onsite Plano, TX)

Position Summary

Position Summary

The Manager Program Management & Operations will manage the integrated portfolio operations reporting and workflow infrastructure supporting Employee Experience Talent Development and Organizational Effectiveness. This role will convert priorities into clear plans manage dependencies and risks and ensure programs are delivered accurately and on schedule. This is an individual-contributor role and is not an administrative-coordinator position.

Roles & Responsibility

• Maintain the integrated annual roadmap program calendar milestones owners dependencies and deadlines.
• Coordinate execution across HR business leaders Finance Legal Procurement Information Technology vendors and global stakeholders.
• Track risks decisions action items resources and required leadership escalations.
• Establish consistent project plans status reports dashboards templates and operating procedures.
• Prepare concise executive reporting on progress risks decisions budgets and upcoming milestones.
• Manage budgets vendors purchase orders contracts invoices and program records.
• Support survey onboarding learning talent event and change-program operations.
• Identify and build practical AI large language model automation and low-code workflows.
• Develop process maps requirements prompts testing plans user guidance and controls.
• Measure time savings quality improvements adoption errors and business impact.
• Partner with technology legal security and HR systems teams to ensure responsible implementation.

Minimum Qualifications

• Bachelors degree in Business Human Resources Project Management Operations Information Systems or a related field.
• Six or more years of experience in program management PMO HR operations or business operations.
• Experience managing complex cross-functional programs in a matrixed organization.
• Strong project planning risk management reporting budgeting and stakeholder-coordination skills.
• Ability to drive accountability without direct authority.
• Experience creating executive presentations dashboards and operational reporting.
• Experience using AI low-code tools workflow automation or similar technology to improve business processes.
• Ability to document test implement and measure automated workflows.
• Advanced proficiency with Microsoft Excel PowerPoint and Word.

Skills and Qualifications

Preferred Qualifications

• Experience supporting HR talent learning engagement or change programs.
• Experience in a global or Korean-headquartered organization.
• Experience with Workday Power BI Smartsheet Workfront Power Automate or similar platforms.
• Experience managing vendors budgets contracts and procurement processes.

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Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 12 months) Paid Time Off Student Loan Program (after 12 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

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