Manager, Platform Product Management

Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best on the Apple Store Online team we are responsible for Apples largest store. Our main goal is to deliver a magical personal digital experience where customers can shop buy and learn everything Apple wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store it takes extraordinary people and we are looking for someone to help us do extraordinary is looking for an experienced dynamic leader of Product and Program Management to join the Apple Store Online Team. This is a technical role that links between business design and engineering to deliver incredible experiences and products to our customers.

In this role you will lead a high performing team that focuses on products that deliver significant commercial value for our organization and support strategic Apple initiatives. This role will require significant partnership with teams across Apple including Apple Store Online teams Finance Operations Marketing Marcom and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.

Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiencesnHelp shape the multi-year strategy and roadmap for the e-commerce platform connecting the dots across business goals customer needs and technical capabilities into a single big-picture visionnEstablish and manage technical product roadmaps working to ensure alignment across the business needs and technical feasibilitynEstablish and manage technical product roadmaps ensuring alignment across business needs technical feasibility and cross-team interdependenciesnLead a team that drives the product discovery requirements and delivery of new capabilitiesn- Communicate ideas plans and program status to partners and leadershipnBuild and lead an effective team via hiring and team skill and culture developmentnTranslate a broad platform vision into a sequenced dependency-aware roadmap anticipating how todays decisions shape tomorrows capabilitiesnStay hands-on: dive into the details and actively remove technical business and organizational roadblocks that slow the team down

7 years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiencesnAbility to dive into technical details and designs including web technologies large-scale service architectures and app platformsnAbility to communicate effectively across all levels of the organization including the ability to communicate technical concepts to non-technical audiencesnProven track record of shipping internet-scale services end to end especially e-commerce platforms from concept through launch and ongoing operationnDeep hands-on technical fluency: able to read system designs evaluate trade-offs and engage credibly with engineers on web technologies large-scale distributed/service architectures APIs cloud infrastructure and data pipelinesnWorking understanding of how modern e-commerce platforms are built including microservices payment and checkout systems catalog/inventory services and platform scalability and reliabilitynBA/BS in Computer Science or a technical degree or relevant professional experience

3 years managing a team of Product or Technical Program ManagersnHighly skilled at building a strong team culture with a focus on team and individual developmentnTrack record of developing and delivering multi-year experience and capability roadmaps with complex interdependenciesnExperience using data and insights to design customer-facing programs and capabilities globallynExperience with business analysis process improvement and multiple project management methodologiesnProficiency with new technologies like AI Deep Learning and their practical applications in digital commercenAbility to challenge conventions and debate solutions to identify the best possible outcome for customersnPractical experience applying AI machine learning and deep learning to digital commerce e.g. personalization search/recommendations etc.