Manager of Cloud Solutions Architect Data Infrastructure Insights

NetApp is seeking a United States-based Manager Solutions Architects to lead a high-performing team of technical pre-sales professionals focused on Data Infrastructure Insights (DII) and NetApp Data Services. This team supports Enterprise and Strategic accounts by helping customers uncover high-value use cases assess current-state infrastructure challenges shape solution strategies and accelerate adoption of NetApps intelligent Data Infrastructure portfolio.

In this role you will guide the team in delivering trusted technical leadership outcome-based solution architecture effective technical validations and customer-ready recommendations that help strategic customers improve visibility optimize operations strengthen resilience and realize measurable business value from DII and NetApp Data Services.

The ideal candidate is a strong people leader and customer-facing technical strategist who can translate complex infrastructure observability capacity cost cyber resilience and data services requirements into clear execution plans. Success in this role requires the ability to coach technical talent engage senior customer stakeholders partner effectively across NetApp and drive disciplined execution across strategic account motions.

About Us:

We are part of NetApps global technical pre-sales organization helping Enterprise and Strategic customers modernize operate secure and optimize their data infrastructure. Our team works closely with Sales Customer Success Product Professional Services and partner teams to connect customer priorities with practical technical strategies. Together we help customers gain full-stack visibility reduce operational complexity improve capacity planning strengthen resilience and convert infrastructure intelligence into meaningful business outcomes.

• Passion for leading coaching and developing a highly technical diverse and collaborative team focused on customer success and business impact.
• Ability to help the team prioritize competing demands manage multiple strategic initiatives and maintain focus on the highest-value customer outcomes.
• Self-directed results-oriented leadership style with the ability to foster accountability collaboration and consistent execution without close supervision.
• Adaptability and curiosity to stay aligned with changing business priorities customer needs organizational structures and technology trends.
• Experience engaging Enterprise and Strategic customers on complex infrastructure modernization observability data services operational efficiency resilience and business transformation initiatives.
• Technical fluency across hybrid data infrastructure storage operations observability virtualization capacity planning cyber resilience automation and SaaS-based data services.
• Willingness to travel as needed to support customer engagements field collaboration and strategic account priorities.
• Excellent written verbal and executive-level communication skills with the ability to simplify complex technical concepts for diverse audiences.
• Strong English language skills (other languages are a plus).
• Experience with hybrid work environments enterprise storage platforms and virtualized infrastructure including storage ecosystems such as NetApp Pure Storage HPE Dell EMC and VAST Data as well as hypervisor platforms such as VMware Hyper-V Proxmox Nutanix Acropolis/AHV and related workload modernization or data mobility methodologies.
• Working knowledge of core data protection and resilience concepts including backup and recovery disaster recovery ransomware resilience SAN/NAS storage principles and how these capabilities support enterprise availability recoverability and business continuity objectives.

• Bachelors degree preferred with 12 years overall experience which includes 5 years of leadership experience.
• 8-10 years of relevant technical field pre-sales architecture or customer-facing infrastructure experience.
• Prior people-management technical leadership or team leadership experience preferred.
• Relevant certifications or enablement in enterprise architecture cloud storage security observability data services SaaS operations or NetApp technologies are a plus.

Regular Activities:

• Lead team operating rhythms priorities opportunity hygiene forecasting discipline technical enablement and skills development.
• Partner closely with Sales Specialists account teams and Customer Success to identify qualify advance and expand strategic customer opportunities.
• Align with NetApp account leadership partner resources Product Professional Services and Customer Success to drive DII and NetApp Data Services adoption expansion and measurable customer outcomes.
• Provide field-based insight and product feedback to help shape roadmap priorities customer messaging enablement and solution strategy.
• Maintain a broad view of customer needs competitive dynamics and industry trends through continuous learning and a growth mindset.
• Self-study/learning time:
  • Stay current on DII capabilities NetApp Data Services hybrid data infrastructure observability automation cyber resilience and enterprise account outcome motions.
  • Develop and refine repeatable processes tools and field practices that improve execution quality across Sales and Technical teams.