Manager, Localization Technology

Imagine what you could do here! The people here at Apple dont just create products they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do from amazing technology to industry-leading environmental efforts. At Apple inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best worldwide Retail Engagement Marketing and Merchandising (REMM) team creates and delivers programs campaigns initiatives and experiences that help Apple Retails customers and teams discover buy and go further with Apple products and services. These efforts increase awareness drive conversion and grow affinity for this role youll be responsible for leading the design implementation and ongoing refinement of an AI-powered language technology stack future thinking the localization production ecosystem for dynamic content generation and global immediacy. The technology ecosystem will be designed for precision and scale seamlessly integrating across content creation localization orchestration workflows and language assets and deployment environments. nnYou will work hands-on with cross-functional partners to analyze existing workflows identify opportunities for automation and modernization and help define how emerging language technologies (MT LLMs post-editing frameworks quality evaluation methods) can be effectively integrated into orchestration platforms and Apple Retail content systems.

This role leads the localization technology strategy and platform ecosystem supporting Apples worldwide Retail and People organizations. You will own the architecture implementation and continuous improvement of scalable localization workflows integrating translation management machine translation AI services and enterprise content systems. Working across a broad set of cross-functional partners you will drive technology modernization operational excellence and global readiness across a complex high-impact and dynamic content landscape.

Own and evolve the end-to-end localization technology strategy designing modern architectures that integrate TMS CMS machine translation and AI services into resilient scalable workflowsnLead internationalization (i18n) strategy and define comprehensive quality assurance programs including systems testing i18n validation and in-context LQA embedded throughout the software development lifecyclenEvaluate emerging localization technologies and AI capabilities developing business cases and roadmaps that deliver measurable operational and business valuenPartner with Retail Technology ISu0026T Procurement Legal Information Security and the broader Apple Localization community to align strategy governance and roadmap priorities across the organizationnDesign and implement workflow automation solutions that streamline content intake routing file handling quality assurance and reporting at scalenEstablish and enforce technical governance standards and best practices across localization platforms integrations and operational processesnDefine and monitor platform performance metrics and operational KPIs to continuously optimize the localization technology ecosystemnDrive continuous improvement through automation APIs orchestration and systems integration to improve quality speed and scalabilitynLead organizational change management for new localization technologies including adoption strategies enablement and success measurementnLead and mentor team of Localization Producers that support language technology solutionsInfluence senior cross-functional stakeholders and executive leadership through clear technology strategy roadmap planning and business case development

12 years of progressive experience in localization technology language engineering or enterprise content platforms within global consumer technology or high-profile consumer brands with 7 years in a people leadership role managing and mentoring teamsnDemonstrated track record of leading multi-million dollar enterprise localization platform implementations end-to-end including TMS selection RFP processes vendor management and global deployment with hands-on experience across TMS CAT tools MT/AI-enabled workflows APIs and enterprise SaaS platformsnProven experience connecting CMS platforms (e.g. Adobe Experience Manager) to translation management systems and MT providers through APIs and orchestration layers with a history of designing scalable automated content workflows that reduce manual handlingnVerifiable history of delivering localization translation management or enterprise-level tools evidenced by named products platforms or tools delivered including authoring business requirements metrics and user stories for engineering and UI/UX teamsnExperience leading large cross-functional programs partnering with engineering product legal procurement and security with a track record of guiding complex multi-phase technology projects across the full development lifecyclenBachelors degree in Computer Science Engineering Information Systems Linguistics Localization or a related technical discipline

Masters degree in Computer Science Engineering Information Systems Localization or related managing global vendors and associated budgetsnPassion for innovation and emerging AI technologies that transform global content delivery localization quality and operational skills in one or more languages other than English with a deep understanding of the linguistic challenges posed by different language familiesnAbility to navigate and incorporate cultural nuances into machine translation models ensuring translations resonate authentically with diverse global audiences