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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at

Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow - itll be a fun journey!

Position Summary: Ingram Micro is seeking an ITAD Technology Engineering Manager to lead technology-enabled solutions that improve IT Asset Disposition operations asset tracking data sanitization secure chain of custody workflow automation reporting accuracy compliance and scalability. This role partners with Operations IT Application Development Compliance Quality Security Client Services vendors and business leaders to design and implement practical solutions across ITAD lifecycle services depot services repair refurbishment remarketing recycling and reverse logistics.

What Youll Do

• Lead technology engineering initiatives that improve ITAD efficiency asset visibility data security compliance controls customer reporting and operational performance.
• Translate business customer compliance and operational needs into requirements process designs user stories system enhancements and implementation plans.
• Partner with IT Application Development Operations Compliance Quality Security and Client Services to enhance asset tracking systems erasure platforms workflow tools dashboards and automation solutions.
• Design scalable processes for serialized asset tracking secure chain of custody audit-ready reporting certificates of erasure and destruction and regulatory compliance.
• Lead cross-functional projects focused on workflow automation system modernization data wiping infrastructure reporting improvements process governance and continuous improvement.
• Analyze operational data to identify bottlenecks system gaps compliance risks data quality issues labor inefficiencies and automation opportunities.
• Manage project scope timelines priorities stakeholder alignment risks dependencies communications and post-launch support.

Required Qualifications

• Bachelors degree in Engineering Industrial Engineering Information Systems Computer Science Operations Management Supply Chain or related field; equivalent experience may be considered.
• 5 years of experience in technology engineering systems implementation operational engineering business process improvement ITAD lifecycle services reverse logistics manufacturing repair refurbishment or related operations.
• Experience leading cross-functional technology engineering systems or process improvement projects from requirements through testing implementation adoption and support.
• Working knowledge of asset tracking serialized inventory control workflow systems data quality reporting process governance and business requirements documentation.
• Ability to create requirements process flows user stories test scenarios acceptance criteria standard work training materials and implementation documentation.
• Strong analytical problem-solving communication and stakeholder management skills with the ability to translate technical concepts for non-technical audiences.

Preferred Qualifications

• Experience in IT Asset Disposition data sanitization depot repair asset redeployment remarketing recycling field services lifecycle services supply chain or reverse logistics.
• Familiarity with NIST 800-88 Blancco or comparable erasure platforms destruction workflows certificates of erasure/destruction audit documentation and chain-of-custody requirements.
• Knowledge of ISO 9001 ISO 14001 ISO 45001 ISO 27001 R2v3 e-Stewards quality environmental health and safety information security or related compliance programs.
• Experience with Power BI SQL ERP WMS workflow automation operational dashboards process mining AI-assisted analytics machine vision or business intelligence tools.
• Lean Six Sigma project management business analysis product ownership continuous improvement or change management experience.

Why Join Ingram Micro

Ingram Micro helps businesses fully realize the promise of technology through global technology solutions supply chain services and lifecycle this role you will help shape ITAD solutions that protect data support environmental responsibility improve customer outcomes and strengthen operational excellence.

Youll join a collaborative inclusive and purpose-driven environment where innovation continuous improvement and customer impact matter. This is an opportunity to solve complex operational challenges influence scalable technology solutions and contribute to the future of the global technology ecosystem.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match short-term and long-term disability coverage basic life insurance and wellbeing benefits among others.

This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.