Manager, IT PMO

30%

Project Portfolio Management

• Managed the intake evaluation prioritization and tracking of technology-related project requests.
• Maintains visibility into project status risks dependencies timelines and resource needs across the IT portfolio.
• Partner with business stakeholders and business analysts to ensure project requirements are sufficiently defined to support prioritization and decision-making.
• Partners with business and technology leaders to align project priorities with strategic objectives.
• Monitors portfolio performance and escalates issues that may impact project delivery.
• Partner with IT leaders to support resource allocation and capacity planning across the project portfolio.

30%

Project Governance and Delivery

• Establishes and maintains project management standards processes methodologies and documentation.
• Ensures projects adhere to defined governance practices and project lifecycle requirements.
• Provides oversight and guidance to project managers and project teams to support successful delivery.
• Monitors project execution to ensure objectives milestones and deliverables are achieved.
• Facilitates issue resolution and cross-functional collaboration to remove obstacles and keep projects on track.

15%

Stakeholder Communication Reporting and PMO Operations

• Serves as a liaison between IT teams business stakeholders project sponsors and executive leadership.
• Develops and maintains project dashboards status reports portfolio metrics and executive communications.
• Supports steering committee meetings and governance reviews by preparing project information portfolio updates and decision-making materials.
• Maintains PMO tools templates repositories and reporting processes.
• Provides visibility into project progress resource utilization risks and dependencies to support leadership decision-making.

10%

Team Leadership

Drives the short-term execution of tasks and priorities to meet deadlines set by senior leadership.

Monitors team progress against established goals and quickly resolves immediate operational issues and roadblocks.

Conducts regular team meetings to reinforce direction and keep team informed of company department and / or team initiatives.

Escalates complex performance or strategic roadblocks to the next level of management

Contributes to and supports the execution of departmental initiatives and cross-functional projects

10%

Team Development

Holds regular one-on-one meetings to provide hands-on coaching and performance feedback and discuss growth and development.

Sets individual performance goals and provides support to help team members achieve their immediate objectives

Addresses and resolves escalated team conflicts promptly to maintain a productive work environment.

Encourages and supports team members in their own skill development and knowledge acquisition.

Fosters effective collaboration with other Teams and Departments.

5%

Personal Development and Other Activities

Stays current with industry trends and best practices through regular research and professional development

Develops and maintains relevant skills

Performs any other duties and tasks as assigned by management