Manager, Internal Communications

Do the most meaningful work of your career all while enjoying our delicious pizza too! At Dominos we believe in the Power of Possible. Our curiosity drives us to connect the dots and uncover opportunities that can move us forward empowering us to aim high and pursue bold innovative outcomes.

Dominos global communications and community team brings our Hungry for MORE strategy to life by sharing the stories of our people franchisees and brand with audiences around the world. The team connects the people behind our brand to the mission values and operational updates that drive success across corporate offices supply chain hubs and restaurants. You will work with professionals whose backgrounds include communications strategy public relations graphic design community and event production.

As Manager Internal Communications you will design and execute internal communication strategy across restaurant supply chain and franchisee audiences. You will connect corporate leadership with frontline audiences and manage a complex ecosystem of digital channels to deliver clear timely actionable messages. This dynamic role requires project management cross-functional partnership strategic communications and analytics experience.

What Youll Do

• Design and execute a comprehensive internal communications strategy and lead coach and develop internal communication specialists who create communication plans and campaigns for internal audiences and initiatives.
• Lead and develop talent on the direct team and across the broader organization.
• Manage and optimize the internal digital channel ecosystem including the intranet team member app corporate email push notifications SMS text and digital signage.
• Partner with franchisees to deliver clear actionable and timely business updates that support operational success and strengthen brand alignment.
• Translate supply chain and operational information including logistics updates inventory changes and distribution milestones into simple scannable mobile-first communications for frontline team members.
• Draft rapid accurate emergency communications for team members and franchisees and apply sound visual judgment to content for digital signage and the employee app.
• Measure channel engagement test message resonance identify opportunities to communicate global messages and use data to improve readership content strategy and operational compliance.

Qualifications :

• Minimum of 5 years of experience managing internal corporate or franchisee communications.
• Proven success managing and scaling modern internal communication tools and leading multichannel project plans such as employee apps SMS platforms push notifications and digital signage.
• Exceptional ability to tailor tone format and complexity for different audiences from executive leadership to frontline restaurant workers.
• Track record of translating complex operational logistics into simple scannable and actionable copy.
• Proficiency in Microsoft Office applications and knowledge of content management systems.
• Bachelors degree in Communications Journalism Marketing or equivalent practical experience.
• Ability to travel occasionally estimated at less than 5%.

Preferred Qualifications

• Experience in the retail hospitality or restaurant industries.
• Two years of experience managing direct or indirect team members.

What Youll Bring

In addition to the technical and functional requirements of this role successful candidates demonstrate Dominos Hungry for MORE Ways of Working:

Be Curious

• Seeks clarity asks thoughtful questions and uncovers root causes to solve problems effectively.
• Actively pursues learning opportunities applies feedback and continuously develops new skills.

Connect the Dots

• Uses information and insights to identify opportunities and drive informed decisions.
• Builds strong partnerships across teams and considers the broader organizational impact of decisions.

Aim High

• Sets ambitious goals challenges the status quo and focuses on work that drives meaningful business results.
• Uses feedback and data to continuously improve performance and outcomes.

Shift Fast

• Adapts quickly to changing priorities and business needs while maintaining focus on results.
• Demonstrates resilience sound judgment and the ability to learn from setbacks.

Deliver More

• Takes ownership executes with discipline and consistently produces measurable results.
• Identifies opportunities to create additional value for customers team members and the business.

Leadership Expectations

• Builds and develops high-performing teams aligned to Dominos Ways of Working.
• Creates accountability fosters collaboration and delivers results through others.
• Leads confidently through change while maintaining team engagement and performance.
• Demonstrates enterprise thinking and drives cross-functional alignment to achieve business goals.

Additional Information :

Benefits:
    Paid Holidays and Vacation 
    Medical Dental & Vision benefits that start on the first day of employment
    No-cost mental health support for employee and dependents
    Childcare tuition discounts
    No-cost fitness nutrition and wellness programs 
    Fertility benefits
    Adoption assistance
    401k matching contributions 
    15% off the purchase price of stock 
    Company bonus 
 

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time