Manager, Inside Sales & Applications Engineering

Job Details

Position: Full-time Manager Inside Sales & Applications Engineering

Schedule: A four-month 9/80 work schedule (a two-workweek schedule consisting of eight 9-hour days one 8-hour day and one scheduled day off). Then the schedule transitions to a standard Monday through Friday workweek with timing adjusted based on business needs.

Salary: Commensurate with experience - Lets talk!

Benefits: YES! Details below

• Employee Stock Ownership Plan (ESOP)
• Health and Dental Insurance
• 401K Matching
• Employee Assistance Program (EAP)
• Tuition Assistance
• PTO for vacation & sick time
• 11 paid holidays
• Plus many perks!

Who we are:

Were Admix a proud employee-owned company and premier manufacturer of industrial mixing equipment! We engineer market and service high performance and high efficiency mixing equipment for the food and beverage chemical pharmaceutical and cosmetic industries and were GROWING - FAST!

Manager Inside Sales & Applications Engineering Job Summary

The primary responsibility of this position is to manage and oversee all aspects of the internal sales function including management and improvement of processes and establishment and monitoring of goals. The position reports to the Director of Sales.

• Manage and provide leadership to multiple teams including the Application Engineers and Order Entry Administrators. The position must provide guidance and assistance where needed to support their efforts in handling internal or external customer requests.
• Manage the entire internal sales function including sizing quotations and new equipment order management.
• Establish and communicate clear goals and objectives for the inside sales team to ensure customer satisfaction and service resolution objectives are met.
• Motivate coach and manage employee performance and development.
• Analyze monitor and assess activity within Salesforce to ensure team utilization of CRM.
• Ensure that our new equipment sizing tools which are critical to the quotation process are current and accurate. These tools will be used by our internal and external sales personnel along with our sales channel partners.
• Ensure that our quotation templates for all product lines are current and accurate as they are critical to the sales process. These will be used by our internal and external sales teams along with our sales channel partners.
• Manage the processes procedures and documentation needed for strong communication and direction between our inside sales team and the engineering production and accounting departments.
• Manage the trial equipment pool. Develop and implement the processes that are needed to keep the trial pool running efficiently.
• Assist with the assembly and updating of all equipment technical data drawings price lists sizing/selection criteria etc.
• Provide technical training and ensure that our inside sales personnel are current with customer processes as well as the application of our product lines.
• Work to remove barriers provide necessary resources and escalate/triage issues for quick resolution.
• Anticipate identify and solve performance and operational issues that affect service. Provide a result-oriented approach to ensure efficiency and productivity of the team.

• Must have excellent communication skills.
• Ability to lead mentor and motivate others.
• Unwavering positive attitude strong drive for results and the ability to deal with ambiguity.
• Willingness to work with customers both external and internal to Admix.
• Must be customer focused with a strong sense of urgency and rapid response time.
• Solid technical ability and knowledge of food beverage pharmaceutical cosmetic and chemical manufacturing processes.
• Deep understanding of proven sales methodologies.

• Bachelors degree in Business or Engineering preferred
• Minimum of 5 years experience in sales sales management or customer service preferred
• Minimum of 5 years experience in application engineering
  

Manager Inside Sales & Applications Engineering Special Requirements

This position is primarily inside sales and as such will not have significant yearly travel associated with it. However there is a possibility that this position may be asked to attend a trade show or accompany a Regional Sales Manager on sales calls in order to provide a customer relationship and build a greater appreciation for our customer base and applications.

Due to the detail and breadth of our product offering the training period is expected to be at least 4 6 weeks. It is extremely critical that this position has a very thorough understanding of the technical aspect of the equipment and can articulate where and how to apply it. It is also important that the manufacturing processes that surround the equipment are understood.

Admix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. Admix participates in E-Verify.

Required Experience:

Manager