Manager Information Technology | Cloud Engineering

Manager Information Technology Cloud Engineering

What your day would be like:
As the Manager of Cloud Engineering youll lead a high-performing team focused on delivering scalable secure and reliable cloud infrastructure solutions across Azure and Oracle Cloud Infrastructure (OCI). Your day will involve balancing cloud architecture best practices with evolving business needsensuring seamless integration system performance and stakeholder alignment. Youll provide strategic direction on cloud adoption coach technical staff and drive continuous improvement in infrastructure automation and service delivery.

You are responsible for:

• Leading and coaching a team that supports system design implementation and support for new and existingcloud-based infrastructure.
• Overseeing prioritization intake and planning for cloud and infrastructure initiatives.
• Ensuring alignment between business goals and technical architecture through thoughtful system integrationand cross-cloud strategies.
• Resolving complex technical and operational issues and implementing scalable secure solutions.
• Driving customer satisfaction through strong service delivery communication and stakeholder engagement.

The kinds of people we want to talk to have done many of the following:

Multi-Cloud Expertise

• Delivered cloud solutions in Azure (VMs AKS Azure AD networking) and OCI (compute storage ExadataIAM).
• Designed and managed hybrid cloud architectures and ensured cross-platform security and interoperability.
• Applied strong knowledge of cloud security tools and best practices.

Infrastructure & DevOps Skills

• Worked hands-on with Infrastructure as Code tools (Terraform ARM OCI Resource Manager).
• Supported CI/CD pipelines using Azure DevOps Jenkins or GitHub Actions.
• Developed scripts in PowerShell Bash or Python for automation and cloud operations.
• Managed observability with tools like Azure Monitor Prometheus OCI Monitoring.

Leadership & Management Experience

• Led incident response and root cause analysis for critical infrastructure events.
• Managed team capacity intake and prioritization of feature requests and tech debt.
• Translated complex technical topics into clear actionable insights for business leaders.
• Navigated ambiguity with confidence and driven clarity across teams and initiatives.

If youre a cloud leader who thrives at the intersection of innovation infrastructure and business strategythis is your opportunity to shape the future of enterprise cloud engineering.

Manager Information Technology Cloud Engineering

• BS in Computer Science Business or related degree or equivalent work experience.
• PLUS eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems operatingsystems network communications equipment and infrastructure.
• Demonstrated leadership skills required.
• Previous supervisory (4 direct reports) experience preferred.
• Demonstrated high quality oral written and presentation communication skills high quality interpersonal and people management skills and demonstrated experience in project management.
• Extensive experience in information systems methodologies systems guidelines & architectures and technologies.
• Sponsorship for U.S. work authorization is not available for this position now or in the future.

1) Directs the delivery and maintenance of quality information and communication systems solutions to support PNW business processes that follow all I/S guidelines and architectures. Ensures client assistance and 7 day per week/24 hours a day support for operational systems consistent with Service Level Agreements and business processes are optimized. Ensures preferred technical architecture and business requirements are balanced to provide effective information and communication systems solutions sound architecture and cross-system integration objectives.
2) Resolves technical issues and recommends and implements viable alternatives and solutions.
3) Ensures departmental costs remain within approved budget. Continually improves department work processes.
4) Develops unit level strategic plans that support corporate and I/S plans. Supports client planning process and prioritization for systems technology implementation. Assigns directs facilitates reviews and approves unit work activities. Ensure effectiveness and productivity of the work unit.
5) Maintains knowledge and understanding of business processes. Manages negotiates and meets clients expectations.
Implements performance management programs. Spends time with staff on performance focusing. Develops and retains a highly skilled technical team including a supervisory backup. Actively seeks to improve own skills and knowledge to apply to current and emerging business and technical environment. Ensures appropriate staffing levels and that staff has technical skills and business skills to support objectives of the organization.
6) Acts to produce effective teams. Ensures the development of a cooperative culture that supports team accomplishments.
7) In a timely manner communicates issues openly and honestly with staff peers management and customers.

This position may require access to and/or use of information subject to control under the Department of Energys Part 810 Regulations (10 CFR Part 810) the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774) or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I Subchapter M Part 120) (collectively U.S. Export Control Laws). Therefore some positions may require applicants to be a U.S. person which is defined as a U.S. Citizen a U.S. Lawful Permanent Resident (i.e. Green Card Holder) a Political Asylee or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (Pinnacle West) maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal state and local laws and regulations. This policy of nondiscrimination shall include but not be limited to recruiting hiring promoting compensating reassigning demoting transferring laying off recalling terminating employment and training for all positions without regard to race color religion disability age national origin gender gender identity sexual orientation marital status protected veteran status or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.