Manager, GTM Analytics

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Job Posted: 08/26

Location: Americas (North Central and South America)

Hi there!

Zapier is hiring a Manager Analytics & Strategy to lead our newly formed GTM Analytics team. This team is the central analytics home for Marketing Sales RevOps and Customer Ops with a mandate to deliver trusted GTM insights improve the quality and speed of decision-making and turn repeated questions into durable self-service analytics assets.

You will manage a team of embedded analysts supporting Marketing Sales and Support/Customer Ops. Your team will own the day-to-day analytics interface for GTM leaders: funnel reporting campaign performance sales and support analytics forecasting inputs recurring business reviews dashboarding metric definitions and urgent executive questions.

This is a hands-on analytics leadership role. were looking for someone who has deep analytics judgment strong SQL skills and real GTM domain expertise. You might come from a sales analytics marketing analytics revenue analytics finance or investment banking environment. The common thread is that you know how to operate with urgency precision and a high quality bar and you are energized by analytics work: scoping ambiguous business questions pressure-testing numbers coaching people through complex GTM data questions and delivering clear recommendations under time pressure.

This is not a pure people-management role. You should be able to lean into advanced analytics understand core statistical concepts and guide work on experimentation forecasting or segmentation when the work calls for it but the center of gravity is analytics leadership: trusted reporting business partnership analytical QA stakeholder management and building a faster more consistent operating model for GTM data. You should also be AI-native in how you work and excited to make this team a proving ground for self-service analytics analyst automation and governed AI-assisted data workflows.

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You are a hands-on analytics manager. You have 6 years of experience in analytics finance revenue operations marketing analytics sales analytics business operations investment banking or a related field. You have managed analysts or analytics-adjacent teams for at least 3 years but you are still comfortable rolling up your sleeves to review SQL inspect a dashboard pressure-test assumptions and help frame the answer.

You have strong GTM analytics expertise. You understand how marketing sales customer operations and revenue motions fit together. You have worked with funnels pipeline bookings or ARR campaign performance sales productivity support performance forecasting attribution segmentation or lifecycle analytics. You know how to translate GTM questions into metrics cuts cohorts and recommendations that leaders can act on.

You are excellent with SQL and analytical reasoning. You read and write SQL reason about grain and joins identify data quality issues and coach analysts toward cleaner more reliable methods. You are comfortable with statistics and advanced analytics concepts such as confidence intervals incrementality cohorting regression forecasting and experiment readouts and you know when to partner with Data Science for heavier modeling work.

You bring finance-grade rigor and urgency. You can operate in a fast-twitch environment where leaders need clear answers quickly. You know how to separate what must be directionally right today from what needs a deeper follow-up and you keep quality high even when timelines are short. Experience in investment banking finance FP&A revenue analytics or another high-intensity analytical environment is a strong plus.

You set a high bar for quality trust and communication. You know that GTM analytics only works when stakeholders trust the numbers. You build review mechanisms documentation habits and QA standards that make dashboards and analyses easier to trust. You can explain caveats without hiding behind them and you help teams align on source-of-truth metrics across Data Finance Marketing Sales and Customer Ops.

You are an excellent manager and coach. You raise the performance of analysts through clear expectations thoughtful feedback technical coaching and strong prioritization. You know how to help analysts grow and coach them through ambiguous requests and work that should be automated or moved into self-service.

You are AI-native and automation-minded. You actively use modern AI tools to accelerate analysis QA SQL summarize stakeholder context produce documentation and prototype workflows. You are excited to make AI central to the teams operating model and to turn repeated analyst workflows into governed self-service assets AI primitives reusable dashboards or model improvements.

You can manage across analysts and data engineers. You understand the difference between stakeholder-facing analytics and data foundation work and you help both groups work together effectively.

• Lead the Analytics & Strategy team managing analysts embedded with Marketing Sales and Support/Customer Ops.

• Build a fast trusted operating model for intake prioritization QA stakeholder communication and recurring business reviews.

• Coach analysts to deliver high-quality work across funnel reporting campaign performance sales analytics support analytics forecasting segmentation attribution and executive readouts.

• Partner with GTM leaders to clarify ambiguous questions identify the decisions at stake and make sure the teams work leads to concrete business action.

• Review SQL dashboards metric definitions data caveats and analytical narratives so the team can move quickly without lowering the quality bar.

• Make the team the intake point for self-service and AI automation opportunities: recognize duplicate asks separate one-off requests from repeatable workflows and turn recurring patterns into AI primitives governed dashboards metric documentation and model improvement requests that build the robot over time.

• Bring advanced analytics judgment to experimentation incrementality cohort analysis forecasting segmentation and statistical readouts while partnering with Data Science for deeper modeling needs.

• Leverage AI tools in your own workflow and your teams workflows helping the team move faster while maintaining accuracy documentation and governance.

• Develop analysts through clear expectations direct feedback growth paths and a strong peer learning culture.

At Zapier we believe that diverse perspectives and experiences make us better which is why we have a non-standard application process designed to promote inclusion and equity. Were looking for the best fit for each of our roles regardless of the type of companies in your background so we encourage you to apply even if your skills and experiences dont exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however if you receive an offer you will need to include your most recent educational experience as part of our background check process.

After you apply you are going to hear back from useven if we dont see an immediate fit with our fact throughout the process we strive to never go more than seven days without letting you know the status of your application. We know well make mistakes from time to time so if you ever have questions about where you stand or about the process just ask your recruiter!

Zapier is an equal-opportunity employer and were excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someones identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity Inclusion Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants including those with criminal histories consistent with applicable laws.

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Zapier is committed to inclusion. As part of this commitment Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process please contact .

The anticipated application window is 30 days from the date job is posted unless the number of applicants requires it to close sooner or later or if the position is filled.

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Required Experience:

Manager