Manager, Cloud Migrations

The Role: The Manager Migrations will lead our regional migration function as we transition customers from onpremise deployments to our SaaS cloud platform. This role owns the endtoend migration delivery for assigned customers ensuring timelines are met contractual obligations are honored and customer expectations are managed throughout the Transition Use Period (TUP). 

You will manage a team of migration engineers coordinate closely with Sales CON (Consulting/Implementation) teams CLS (Customer Lifecycle/Success) and other crossfunctional stakeholders. Your focus is to deliver predictable highquality migrations avoid TUP extensions and support presales POCs and infrastructure deployments that align with customer contracts. 

Location Requirement: This role requires full-time onsite presence at our corporate headquarters in Tysons Corner VA five days per week (MondayFriday).

Key Responsibilities 

Migration Delivery & Ownership 

• Own the endtoend planning execution and completion of customer migrations in the Americas region. 
• Ensure migrations are completed within the agreed Transition Use Period; proactively identify and mitigate risks that could drive schedule extensions. 
• Establish and maintain migration plans milestones and success criteria for each customer. 
• Coordinate with internal stakeholders and customers to align migration scope timelines and responsibilities. 

Team Leadership & Management 

• Lead and manage a team of migration engineers providing direction prioritization and coaching. 
• Allocate resources across concurrent migration projects and POCs to ensure optimal coverage and delivery. 
• Build and enforce best practices standards and repeatable processes for migrations and POC deployments. 

Customer Escalations & Requests 

• Act as primary point of escalation for migrationrelated issues for the Americas region. 
• Ensure customer requests concerns and escalations are addressed promptly and effectively. 
• Communicate clearly and transparently with customers on status risks and mitigation plans. 

CrossFunctional Collaboration 

• Partner with CON/Implementation teams to align migration activities with broader deployment and onboarding plans. 
• Collaborate closely with Sales and PreSales to support Proof of Concept (POC) requirements including environment setup data migration and technical validation. 
• Work with CLS/Customer Success to ensure the deployed infrastructure configuration and service levels match contractual obligations and support longterm adoption. 
• Coordinate with Product Engineering and Operations teams on technical dependencies platform capabilities and improvement opportunities. 

Governance Compliance & Quality 

• Ensure migration and POC environments are deployed in accordance with contractual terms SLAs security and compliance requirements. 
• Track and report on key metrics (e.g. ontime migration completion TUP extensions customer satisfaction defect rates). 
• Drive continuous improvement across migration processes tooling documentation and templates. 
• Contribute to playbooks and knowledge bases that improve consistency and reduce delivery risk. 

Qualifications :

• Bachelors degree in Computer Science Information Systems Engineering or related field; or equivalent practical experience. 
• 5 years of experience in managing technical delivery teams in a SaaS cloud or enterprise software environment. 
• Proven experience leading complex customer migrations or implementations (onprem to cloud strongly preferred). 
• Demonstrated ability to manage multiple concurrent projects and stakeholders in a fastpaced environment. 
• Strong understanding of cloud infrastructure concepts (e.g. virtualization networking storage security scalability). 
• Excellent communication skills (written and verbal) with the ability to interact confidently with customers and executives. 
• Experience handling escalations and driving issue resolution under time pressure. 

Preferred Qualifications 

• Experience in a global SaaS company undergoing largescale onprem to cloud transitions. 
• Familiarity with common cloud platforms (e.g. AWS Azure GCP) and enterprise integration patterns. 
• Background working closely with Sales Customer Success and Professional Services organizations. 
• Project management certifications (PMP Prince2 or Agile/Scrum) are a plus. 
• Experience defining and tracking KPIs for service delivery and customer success. 

Key Competencies 

• Ownership and accountability for outcomes 
• Strong stakeholder management and negotiation skills 
• Structured problemsolving and risk management 
• Customercentric mindset with a focus on quality and predictability 
• Ability to lead and motivate technical teams 

Compensation  

The base salary range for this role is $103900 to $186900 and represents a good faith estimate of the range at the time of posting.  Strategy maintains broad salary ranges to account for differences in skills experience qualifications internal peer equity market conditions and business needs.   

Candidates are typically placed within the range based on these factors and it is not common for individuals to be hired at or near the top of the range. The posted range reflects base salary only. Eligible employees may also participate in bonus programs sales incentives equity awards and comprehensive benefits as applicable. 

Additional Information :

Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race creed color religion national origin gender sex sexual orientation gender identity disability veteran status age genetic information or any other legally-protected basis.

Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process.  If you have any difficulty using our online system and you need an accommodation due to a disability you may contact us about your interest in employment at .

Visit Strategys Careers page for additional information.

Remote Work :

No

Employment Type :

Full-time