Manager, Client Services
Job Location:
New York City, NY - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Salary: USD 70000 to 90000 per year.
- You act as the primary client contact and single point of accountability running status calls and QBRs and aligning Strategy Creator Production and Paid teams on every delivery.
- You own account health across your portfolio tracking scope flagging over or under-servicing early and spotting opportunities to grow each relationship.
- You steer influencer campaigns with our delivery teams from brief and creator strategy through negotiation approvals and go-live making sure every campaign lands on time and on budget.
- You oversee brand social activity for your clients from content and community management to events and in-person photo and video shoots.
- You translate campaign and paid social results into sharp insights and recommendations presented in clear client-ready formats that drive the next decision.
- You bring 3 to 5 years of experience in account management or client services ideally agency side in social or media with client relationships and campaigns you have owned yourself.
- You are fluent across all major social platforms including paid social and stay close enough to creator culture and trends to advise clients with confidence.
- You negotiate hard communicate with confidence and keep senior stakeholder relationships healthy even in difficult conversations.
- You use AI every day to speed up research drafting reporting and analysis and you are excited to help shape how Pulse uses AI across client services.
- You thrive in a small agile team stay calm with ambiguity and make confident decisions on your own.
Flexible remote setup
Time to pack your bags for Paris London Hamburg or Berlin: youre welcome to work abroad from any of our office locations
We work hard and play hard bringing our global team together to collaborate learn from one another and celebrate our successes
Co-founded by Lara Daniel and Christoph Kastenholz in 2014 Pulse Advertising was born with a vision to make advertising meaningful. What we do We enable brands to win and retain customers on social media and do all that works for that: influencer marketing paid social advertising and social media management. By today we have grown to offices across several countries and a team of 100 people all pursuing that 1 vision. We are thought leaders in our space and believe in sharing that journey with other people who are ambitious and think big!
As an employer we stand for equal opportunities and we are committed to diversity in our teams regardless of age disability race religion nationality sexual orientation ethnic origin or gender.
Required Experience:
Manager
About Company
We make advertising meaningful. Co-founded by Lara Daniel and Christoph Kastenholz in 2014, Pulse Advertising was born with a vision to make advertising meaningful. What we do? We enable brands to win and retain customers on social media, and do all that works for that: influencer mar ... View more
