Manager Change Management, Outsourced Services

At EisnerAmper we look for individuals who welcome new ideas encourage innovation and are eager to make an impact. Whether youre starting out in your career or taking your next step as a seasoned professional the EisnerAmper experience is one-of-a-kind. You can design a career youll love from top to bottom we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper is seeking a Manager of Change Management within our Outsourced Services practice. This role will lead the people and adoption strategy for complex operational and client-focused initiatives ranging from targeted process improvements to large-scale transformation programs

Many initiatives combine technology implementation process redesign data service delivery and operating-model change. The Manager will embed change management into the full transformation lifecycle translate business and workforce impacts into actionable plans and hold leaders and project teams accountable for organizational readiness stakeholder commitment adoption and sustained business outcomes. This individual will serve as a trusted advisor to senior stakeholders lead multiple change workstreams develop team capability and strengthen transformation delivery across Outsourced Services.

• You will get to be part of one of the largest and fastest-growing accounting and advisory firms in the industry.
• You will have the flexibility to manage your days in support of our commitment to work/life balance.
• You will join a culture that has received multiple top Places to Work awards.
• We believe that great work is accomplished when cultures ideas and experiences come together to create new solutions.
• We understand that embracing our differences is what unites us as a team and strengthens our foundation.
• Showing up authentically is how we both as professionals and a Firm find inspiration to do our best work.

• Lead change management workstreams supporting complex outsourced services engagements business transformations process improvements technology implementations and operating model changes
• Develop and execute integrated change strategies that connect stakeholder engagement leadership alignment communications organizational readiness training adoption reinforcement and benefits realization.
• Advise senior leaders on the organizational operational role capability and workforce impacts of transformation decisions and the leadership actions required to achieve adoption.
• Conduct change impact stakeholder readiness and adoption-risk assessments to identify affected groups behavioral changes dependencies barriers and required interventions.
• Embed change management activities milestones resources risks and measures into project charters roadmaps governance implementation plans and decision forums from the outset.
• Build stakeholder strategies across executive sponsors decision owners service-line leaders managers employees clients and other impacted groups with clear accountability for engagement and adoption.
• Translate future-state processes technology roles and ways of working into practical communications leader toolkits learning experiences job aids and performance support.
• Define measurable readiness engagement proficiency behavior adoption and sustainability outcomes and provide transparent reporting to project and executive leadership.
• Identify resistance leadership gaps competing priorities and adoption risks early and partner with decision owners to implement mitigation reinforcement and accountability actions.
• Guide clients and internal teams through transitions to new processes technologies data practices service delivery models organizational structures roles and ways of working.
• Establish quality standards and provide strategic oversight of change deliverables to ensure they are integrated audience-centered practical and aligned with transformation outcomes.
• Lead multiple change engagements and workstreams simultaneously managing scope timelines resources dependencies risks financial performance and delivery quality.
• Build trusted relationships and support client relationship development solution scoping proposals and other practice-growth activities related to change and transformation.
• Develop repeatable change and adoption methodologies tools templates governance standards and measurement practices that strengthen Outsourced Services transformation delivery.
• Lead coach and develop change practitioners and cross-functional team members while managing workload performance capability development and utilization across engagements.
• Evaluate emerging change practices digital adoption capabilities analytics and AI-enabled tools for their ability to improve stakeholder insight adoption employee experience and operational outcomes.

• Bachelors degree in Business Finance Accounting or a related field required.
• Minimum 6 years of experience leading change management technology-enabled transformation process or operating-model change management consulting organizational transformation or related advisory services.
• Minimum 5 years of experience leading teams and owning change outcomes across complex multi-workstream projects programs or client engagements.

• Masters degree preferred.
• Prosci CCMP PMP or comparable change management project management Agile or process-improvement certification preferred.
• Demonstrated experience leading the people and adoption strategy for complex organizational operational process technology data or operating-model transformations.
• Experience advising senior executives decision owners and cross-functional stakeholders in a client-facing or consulting environment and holding leaders accountable for change outcomes.
• Experience supporting outsourced services managed services shared services business process outsourcing finance transformation or other operational transformation environments preferred.
• Deep knowledge of change strategy organizational readiness stakeholder engagement leadership alignment communications learning adoption reinforcement and sustainability.
• Experience integrating change management into large-scale technology implementations process redesign service delivery transformation operating-model change or organizational transitions.
• Demonstrated ability to translate complex future-state designs and business impacts into audience-specific change interventions and executable implementation plans.
• Proven ability to define adoption outcomes establish meaningful measures use data to identify risk and evaluate whether change is producing sustained behavioral and business results.
• Strong executive presence and exceptional facilitation influence written verbal and presentation skills including the ability to guide difficult decisions and alignment discussions.
• Demonstrated ability to build trusted relationships and support solution development proposal efforts and expansion of change and transformation engagements.
• Strong analytical organizational and problem-solving skills with the ability to manage ambiguity competing priorities and multiple complex engagements simultaneously.
• Proficiency with Microsoft Office Suite including PowerPoint Excel Word Teams and SharePoint; familiarity with project collaboration digital adoption change analytics and AI-enabled productivity tools preferred.

TheEisnerAmperOutsourcing group brings our teams specialized knowledge of accounting directly into the offices of a wide range of partners. When we work with a client we become part of their business and wedonttake that lightly. Armed withcutting-edgeindustry technology and outsourcing practicesweregiven the tools to both provide best-in-class service and constantlygrow asprofessionals.

Through our team-based culture of creativity and collaboration across all levels we hold each other accountable to always look for new innovative ways to grow as a group better serve our clients and advance in our careers.

Because we are a rapidly growing groupEisnerAmperOutsourcing employeeshave the opportunity tomake a lasting impact on the business and its direction. Everyone has a voice to bringnew ideasto the table which are backed by the confidenceexpertise and global reach of the larger firm.

EisnerAmperis one of the largest accounting tax and business advisory firms with approximately 450 partners and 4500 employees across the world. We combine responsiveness with a long-rangeperspective;to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clientsrepresententerprises of every form ranging from sophisticated financial institutions to startups global public firms to middle-market companies governmental entities as well as high-net-worth individuals family offices nonprofitorganizationsand entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys financial professionals bankers investors and key stakeholders who serve these clients.

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