Manager, Casino Operations
Job Location:
Austin, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Fliff is the arena for high-upside play. We are dismantling the paywalls of legacy sportsbooks and reimagining the economics of social games to pioneer the next generation of rewards-driven entertainment spanning sports casino predictions collectibles and beyond.
We seek an experienced Manager Casino Operations to join our Games team and help design implement and optimize our Social Sweepstakes Casino and adjacent Games verticals. The ideal candidate will bring a strong background in Casino Operations and exhibit excellent operations and commercial experience.
- Casino Content Operations
Own the game release calendar end to end planning scheduling and shipping a steady cadence of new content across slots instant win crash table games and emerging categories
Manage game configuration and lobby operations: placement categorization featuring jackpots and promotional mechanics
Maintain content operations playbooks launch checklists and QA standards so every release meets the same bar
Launch & Integration Management
Project-manage game and provider integrations with Product and Engineering tracking milestones unblocking dependencies and owning launch readiness (assets configurations certifications testing)
Coordinate launch go-to-market with Marketing and CRM including featuring plans promotions and lifecycle campaigns
Run post-launch reviews to tighten the launch process with every release
Vendor & Partner Operations
Serve as the primary day-to-day operational contact for game studios and aggregators onboarding roadmap coordination issue escalation and delivery tracking
Prepare and run recurring vendor business reviews and track vendor performance and deliverables against the commercial terms owned by the GM Games
Support the GMs sourcing and negotiation efforts with operational due diligence on prospective studios and content
Live Operations & Player Protection
Monitor game health and uptime; own incident management with vendors Engineering and CX to protect player experience and revenue
Work with Payments & Fraud and Compliance to ensure casino operations game configurations promotions and prize redemptions stay within the sweepstakes model
Act as the escalation point for CX on casino-related player issues closing the loop on root causes
Performance Reporting & Optimization
Track game and lobby KPIs engagement conversion retention and revenue contribution and maintain the reporting that Games leadership runs the business on
Continuously test and optimize lobby placement and merchandising; retire underperformers and give winners more surface area
Surface performance insights that inform the GMs content and vendor strategy
Competitive compensation package including base salary benefits and equity. The annual salary for this role ranges from
Flexible paid time off.
Health benefits including medical dental vision and generous parental leave.
Employee-sponsored 401(k).
Extras:
$500 work-from-home stipend Equipment & Accessories.
Work Remotely.
Opportunity for professional development in a dynamic global setting.
A supportive collaborative and knowledge-driven workplace. An engaging and challenging role with the freedom to innovate and develop effective solutions.
We are a multinational company with our headquarters based in Philadelphia and offices in New York Austin and Sofia Bulgaria. Wherever we are in the world we pride ourselves on being a close-knit focused team that is welcoming and friendly and the work that we do is always interesting and rewarding. Wherever we are in the world we pride ourselves on being a close-knit focused team that is:
Welcoming and Friendly
We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive well make Fliff better for employees and customers alike.
Lively and Creative
We respect and value each others ideas experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.
Stimulating and Rewarding
We know bright minds love a challenge and we understand your desire to see your hard work pay off. Well make sure your daily tasks align with your career ambitions as we grow together.
Equal Employment Opportunity Statement
Fliff is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Join Our Team!
If youre ready to be part of an exciting innovative and dynamic team apply now to help shape the future of sports gaming with Fliff.
IMPORTANT NOTICE: The privacy and security of applicant information is paramount and we take fraud attempts very seriously. Please note that Fliff will never ask for payment or personal financial information during the application of our legitimate job opportunities can be found on our official career site ( Please be cautious of communications and links that come from non-company email addresses (@) social media messaging platforms or unsolicited phone calls.
Required Experience:
Manager
About Company
Fliff is a new sports prediction experience that is social and rewarding. Play for free and earn rewards to experience the sweat without the financial risk!
