Manager, Business Development

At Braze we have found our people. Were a genuinely approachable exceptionally kind and intensely passionate crew.

We seek to ignite that passion by setting high standards championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change you will be empowered to make a real impact here with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive we cant wait to meet you.

Business Development Manager Enterprise BDR
Chicago Hybrid (minimum 3 days/week in-office) Business Development

About The Role

The Business Development team shapes Brazes future revenue every day. Its the team at the forefront of identifying understanding and helping prospective customers build enhance or transform their customer engagement strategy and its one of the most energetic fast-paced teams at Braze.

Were looking for a proven business development leader to manage and coach our highly ambitious Financial Services (FINS) BDR team in Chicago driving outbound pipeline growth through hands-on coaching disciplined operations and a genuinely collaborative performance-minded culture. Youll join a group of Business Development leaders who take action share whats working and hold each other to a high bar.

What Youll Do

Business Development is a high impact highly visible team. Attention to detail pace and energy are crucial. BDRs at Braze dont just hunt to deliver meetings they are also responsible for actively selling to prospects and qualifying opportunities against qualification criteria. Delivering a day-to-day structure and accountability coaching cadences and value selling methodology is core to the role.

• Coach and quality-check the daily activity and quota performance of a mixed team of BDRs to ensure key metrics are consistently met.
• Hire and efficiently ramp new BDRs delivering onboarding across product knowledge buyer personas competitive positioning tools and role-play practice.
• Run a regular coaching cadence covering time management objection handling prospecting tactics and active listening.
• Partner with Sales Marketing and Partnerships leaders to strategize on pipeline and prospecting initiatives that support company-wide objectives and to ensure the team has quality market coverage and penetration.
• Build and maintain a library of prospecting resources the team can draw on and look for ways to run outbound with greater efficiency including where AI and automation can reduce manual workload.
• Maintain a high-performance team-oriented culture and morale including performance management and succession planning as BDRs are promoted internally.
• Own accurate management reporting deal forecast and commit hiring pipeline and project updates using tools like Salesforce Tableau and Looker.
• Manage individual and team quota performance in real time stepping in proactively rather than after the fact.
• Maintain strong written and verbal alignment with your regional Director and cross-functional stakeholders.

Success in this role means enabling your team to generate the volume and value of pipeline required to meet or exceed your team and individual BDR quotas. Managers are evaluated on three things: quota attainment (including performance management of individual BDR quotas) operational excellence (reporting forecasting process and headcount planning) and personal brand (collaboration innovation and thought leadership). Consistently successful Managers have a clear coached path to their next role at Braze.

What Success Looks Like in Your First 90 Days

• Youve completed BDR onboarding yourself living a day in the life of the rep and have a working command of Brazes messaging pipeline strategy and team performance metrics.
• Youve established your operating rhythm: 1:1 cadences reporting rhythms and a real relationship with each person on your team.
• Youre already adding tactical value coaching prospecting ideas process feedback so your team is equipped to hit their number and the team is on track for its segment quota.
• Youre building fluency in the FinS narrative and its sub-segments (banking insurance mortgage/real estate fintech) . You dont need to walk in an expert but youre visibly building toward it.
• Youve started sharing informed perspectives upward: whats working what needs to change and where you see opportunity in process or coverage.

Who You Are

Youve done this before. Youve carried an outbound number yourself youve led people who carry one and you know the difference between a team thats busy and a team thats productive. You bring:

Must-Haves

• 4 years of B2B sales experience including meaningful time in an outbound SaaS environment.
• 2 years leading a sales or business development team (Team Lead Manager or Director).
• A track record of quota over-performance both what you personally carried and what the people you led delivered.
• Comfort managing multiple types of territories at once (high-volume outbound patches alongside higher-touch strategic ones) and across multiple strategies (breadth persona-based events etc).
• Salesforce fluency and hands-on familiarity with modern prospecting tooling (Outreach LinkedIn Sales Navigator Gong DemandBase 6sense ZoomInfo or similar).
• Strong cross-functional relationship-building skills this role only works if you can align Marketing Partnerships Solutions Consulting and Sales Leadership around a shared strategy.

Nice to Have

• Financial services or fintech industry experience helpful for speaking the customers language faster but not required.
• Experience selling across multiple verticals over your career which builds the same muscle.

How You Operate

• Genuinely people-first: you believe leadership means taking the blame and sharing the credit and you take real ownership of your teams number.
• Action-oriented and relentlessly tenacious with a player/coach mindset.
• Data-driven about KPIs but equally attentive to the individual coaching and career conversations that keep a team motivated.
• Comfortable operating in ambiguity; FINS go-to-market strategy is still being built and youll help shape it rather than inherit a finished playbook.

For candidates based in the United States the pay range for this position at the start of employment is expected to be between $76000 and $96000/year with an expected On Target Earnings (OTE) between $126000 and $160000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors including market location job-related knowledge skills and addition to cash compensation this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working weve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical dental vision life and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing learning platforms and a yearly learning stipend
• A curated in-office employee experience designed to foster community team connections and innovation
• Opportunities to give back to your community including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative transparent and fun culture recognized as a Great Place to Work

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence BrazeAI allows marketers to combine and activate AI agents models and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter faster and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization Braze enables companies to turn action into interaction through autonomous 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts and was voted a G2 Best of Marketing and Digital Advertising Software Product in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report a 2025 Americas Greatest Companies by Newsweek and a 2025 Fortune Best Workplace in Technology by Great Place To Work among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S. the UK Australia and Singapore.

The company is headquartered in New York with offices in Austin Berlin Bucharest Chicago Dubai Jakarta London Paris San Francisco São Paulo Singapore Seoul Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do and that includes our recruiting practices. Were committed to offering all candidates a fair accessible and inclusive experience regardless of age color disability gender identity marital status maternity national origin pregnancy race religion sex sexual orientation or status as a protected veteran. When applying and interviewing with Braze we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar we encourage you to apply as wed love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze were committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most the person behind each application we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located you may have certain rights available to you in relation to Brazes use of AI:

• To opt out of AI-assisted review of your application please click the Learn More at the end of the application form below and follow the instructions before submitting your application. Please note if you apply to multiple roles at Braze you will need to opt out in relation to each application.
• To exercise other types of rights such as rights to request further information about how AI is used in our recruitment process to request a manual review of any decision made or to contest a decision please contact us at .

Please contact us at with any questions. To find out more about our hiring process check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144 for roles based in New York City or if you reside in New York City you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application please click the Learn More button below and follow the instructions before submitting your application. Please note if you apply to multiple roles at Braze you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at promptly after applying. Summaries of the most recent bias audit results for such tools are available here.

Please see our Candidate for more information on how Braze processes your personal information during the recruitment process and if applicable based on your location how you can exercise any privacy rights.