Manager, AWS Infra Supply Chain

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you ready to architect the digital backbone of tomorrow Were seeking a CDR Network Plan Performance Manager to lead a team dedicated to root causing build plan misses identifying systemic gaps and driving improvement initiatives across our infrastructure planning organization. The build plan determines what and how many server racks we can build each week given material and capacity constraints across a 13-week rolling horizon. This role is the linchpin between plan creation and plan execution ensuring that performance is measured understood and continuously improved. As CDR matures and additional planning elements are introduced (e.g. Landing Plan) this teams charter will expand to cover the broader planning portfolio.

The ideal candidate brings a proven track record of building and leading high-performing analytical teams establishing performance management frameworks and driving cross-functional accountability in complex supply chain environments. You will own the end-to-end performance measurement of supply chain inputs and assumptions made in the build plan and lead the team that ensures we are driving measurable improvement week over week.


Key job responsibilities
Team Leadership & Development: Build lead and develop a team of CDR Network Plan Performance individual contributors focused on root cause analysis metrics development and improvement initiatives. Establish team operating rhythms talent development plans and a culture of data-driven accountability. Foster cross-functional relationships with Build Plan Landing Plan Supply Chain Engineering and Finance teams.

Performance Framework & Metrics: Design and implement a performance management framework that measures the accuracy and reliability of supply chain inputs/assumptions feeding the 13-week build plan (e.g. material availability capacity constraints vendor commitments). Define own and report on key performance indicators (KPIs) that track build plan adherence (racks planned vs. built per week) miss categories and systemic gap trends. Establish governance mechanisms (e.g. weekly/monthly performance reviews) to drive visibility from leadership to execution teams.

Root Cause Analysis & Systemic Gap Identification: Lead structured root cause analysis (RCA) processes for build plan misses across all supply chain dimensions (hardware power cooling network construction etc.). Identify recurring patterns and systemic gaps in planning assumptions data quality process adherence and cross-functional handoffs. Develop and maintain a taxonomy of miss categories to enable trending prioritization and targeted intervention.

A day in the life
Improvement Initiatives & Accountability:

- Drive the creation prioritization and execution of improvement initiatives that address identified systemic gaps.

- Partner with Build Plan owners to close the loop between performance insights and planning process changes.

- Establish mechanisms to track initiative progress measure impact and ensure sustained improvement.

- As additional planning elements (e.g. Landing Plan) are introduced to CDR expand the teams scope and charter to cover end-to-end plan performance.
Strategic & Operational Alignment:

- Translate performance insights into strategic recommendations for senior leadership.

- Ensure alignment between performance findings and broader planning transformation efforts (SIOP demand planning capacity planning).

- Represent the Performance team in cross-functional planning forums and escalation reviews.

About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge-sharing and mentorship.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 7 years of project management (including scope schedule budget quality risk and critical path management) experience
- Bachelors degree or Masters degree in supply chain management operations engineering analytics or related field
- Experience applying key financial performance indicators (KPIs) to analyses or experience with process improvement Kaizan and Six Sigma
- Experience in root cause analysis and error correction identifying changes to procedures and systems to implement long-term fixes and avoid repeating issues
- Knowledge of supply chain management concepts - forecasting planning sourcing optimization and logistics or equivalent

- Experience with enterprise-scale infrastructure or development-based cloud programs/projects in a related industry
- Experience communicating results to senior leadership or experience communicating complex information and solutions to senior stakeholders and influencing decisions
- Experience with Continuous Improvement and Six Sigma methodologies
- Proven track record of building performance management or operational excellence functions from the ground up
- Advanced analytical skills with experience in data visualization statistical analysis and scenario modeling
- Experience with build plan / S&OP adherence measurement in high-complexity multi-variable environments
- MBA or advanced degree in Supply Chain Operations Industrial Engineering or related fields

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 163500.00 - 221300.00 USD annually
USA WA Seattle - 163500.00 - 221300.00 USD annually