Manager Assistant- AXIS
San Jose, CA - USA
Job Summary
The Manager Assistant supports the Manager in overseeing the day-to-day operations of the association and serves as a key liaison for community information and resident services. This role also assists in supervising onsite staff and ensures efficient administrative support across departments.
Administrative
Provide administrative support including correspondence scheduling and meeting preparation.
Draft and distribute agendas notices email blasts reports and meeting minutes.
Maintain vendor records insurance documents contacts calendars and websites.
Assist the assigned Manager with Action List items and updates.
Maintain and process all Association invoices and coordinate with accounting for proper billing.
Order and maintain supplies
Assist the assigned Manager with Action List items updates and other duties as assigned by management.
Architectural Review
Act as the liaison under the direction of the Manager to the Architectural Review Committee and other committees as may be established by the Board of Directors.
Interact with homeowners communicate status and prepare letters throughout the process and monitor progress of construction.
Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.
Member Services/Hospitality
Respond to and address resident concerns and complaints.
Supervise the issue of access devices fobs and transponders.
Assist new owners with completion of registration forms and review of documents.
Assist Management with training supervising and scheduling the front desk staff.
Provide front desk coverage during Front Desk staffs absences or when required.
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
- High school diploma or GED required.
- Minimum of 2 years of office experience. HOA or residential property management hotel or related industry experience preferred.
- Excellent organizational communication and multitasking skills.
- Strong judgement professionalism and customer service focus.
- Demonstrates confidentiality and diplomacy when handling challenging situations.
- Must be flexible and willing to work occasional overtime when needed.
- Strong writing skills
- Proficiency in Microsoft Office Suite (Word Excel Outlook) and property management software.
- Actions goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: Member Perks:
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values-driven company culture promoting teamwork and excellence
Required Experience:
Manager
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more