Manager-Americas Operations BPR Portfolio Management

Imagine owning the portfolio of initiatives that shapes how Apples Americas Operations organization improves scales and transforms. Business Process Re-Engineering is where operational insight meets strategic execution. We are looking for a transformative leader who can unlock measurable operational value across AMR Operations project by project process by process!nnIn this role you will elevate the standard for how Apple plans delivers and governs operational improvement initiatives across the Americas. You will lead a team of Operations Project Managers embedded across our regional functions transform reactive program execution into proactive portfolio discipline and reshape how we partner across Operations Functions and with WW and Regional teams Finance and Technical teams to drive lasting change!nnIf you combine relentless attention to detail with the vision to see around the next operational challenge and you want your work to be felt across every function Apples Americas Operations serves this is your opportunity to leave a lasting mark on how Apple delivers.

The Americas Operations BPR Portfolio Manager owns the end-to-end planning governance and execution of a portfolio of business process improvement and transformation initiatives across AMR Operations. You will lead a team of individual contributor Operations Project Managers aligned to specific workstreams and functional areas driving consistent delivery against milestones rigorous risk management and clear accountability across the will set the standard for how we initiate scope execute and close projects across the AMR Operations network and serve as the portfolio management point of contact for Operations leadership Finance ISu0026T and cross-functional business will also serve as a functional lead for AMR Operations BPRs participation in Apples Annual Business Planning Process representing the portfolios investment needs prioritizing project funding requests and partnering with Finance to ensure the BPR pipeline is resourced to deliver strategic will also lead the functions continuous improvement agenda: scaling portfolio governance tools modernizing how projects are tracked and reported and championing the adoption of AI and automation to elevate the teams capabilities. You will define the metrics that matter build the visibility that keeps leadership informed and develop a team that operates with precision curiosity and a bias for Youll Own: nnTeam Leadership and Developmentn-Lead a team of Operations Project Managers aligned to AMR Operations workstreams and functional improvement initiatives; ensure clear ownership across the active project portfolion-Develop project managers through coaching cross-training and stretch assignments; build bench strength and a culture of accountability continuous learning and delivering excellencennPortfolio Governance and Executionn-Own the rhythm and quality of portfolio reviews across all active initiatives; establish a tiered review cadence with consistent agendas owners and milestone exit criterian-Drive risk identification and issue resolution to closure; ensure findings and lessons learned are codified into process improvements and team playbooksnnBusiness Process Re-Engineeringn-Lead the scoping and delivery of BPR initiatives from initiation through value realization; partner with functional leads to identify prioritize and execute process improvement opportunities across AMR Operationsn-Partner with Operations Finance and Technology teams to ensure process changes are implemented with financial accuracy governance rigor and measurable outcomesnnTools Technology and Automationn-Lead the portfolio management tooling roadmap; identify prioritize and deliver enhancements that eliminate manual tracking work and accelerate delivery visibility across the portfolion-Champion the adoption of AI and automation capabilities across the team; partner with ISu0026T and Technology teams to shape requirements testing and rollout of new portfolio management capabilitiesnnMetrics and Reportingn-Define monitor and publish the key metrics for individual projects and project delivery overall anchored on delivery performance and supporting KPIs including on-time milestone achievement benefit realization resource utilization and stakeholder satisfactionn-Build leadership-ready dashboards and run the operating cadence that turns portfolio data into clear actionable decisionsnnCross-Functional Partnershipn-Serve as the BPR portfolio single point of contact for AMR Operations leadership Finance ISu0026T and key business stakeholders n-Partner with functional leaders to align the project portfolio to strategic priorities and ensure delivery efforts are sequenced and resourced for maximum operational impactnFoster ongoing collaboration with regional and Worldwide BPR teams to share best practices pipeline solutions align on common frameworks and ensure AMR delivery efforts are connected to the broader global BPR communitynnAnnual Business Planningn-Serve as the designated functional lead for AMR Operations BPR in Apples Annual Business Planning Process; facilitate the end-to-end submission cycle from project identification and investment prioritization through approval and trackingn-Partner with Finance and Operations leadership to build and defend the BPR capital investment case; ensure project funding requests are grounded in clear operational benefits financial rigor and strategic alignmentn-Maintain visibility into approved capital projects across the portfolio; allocate resourcing to projects including engagement with business SMEs and provide leadership with timely updates on project Success Looks Like (6 to 12 Months):n-A standardized portfolio governance cadence is operating consistently across all active workstreams with clear tiered review structure defined owners and documented milestone closuren-Portfolio health and delivery performance metrics are published regularly to leadership; trend lines show measurable improvement in on-time delivery and benefit realizationn-The team is operating as a cohesive AMR function with clear project ownership documented SOPs cross-trained project managers and a visible development plan for each team membern-A pipeline of BPR initiatives is delivering quantified operational value back to the business; automation and tooling enhancements are reducing manual portfolio management effort end to endn-Key stakeholder relationships across Operations Finance and Technology are established and productive; the BPR portfolio is recognized as a trusted delivery partner across AMR Operations

Bachelors degree in Supply Chain Engineering Business or a related fieldn8 years of progressive experience in program or project management business operations or business process improvement including 5 years leading teamsnProven track record of leading regional cross-functional project portfolios with clear governance milestone management and stakeholder accountabilitynExperience leading automation workflow improvement or systems integration projects in an operations or business settingnStrong analytical skills with proficiency in portfolio and project management tools; ability to translate operational data into executive-ready reportingnExcellent communication and stakeholder management skills; able to present confidently across all levels of an organizationnExperience working with remote and distributed project teams in a highly ambiguous fast-paced business environmentnPractical knowledge of project management lifecycle methodologies and KPIsnExperience participating in or leading capital planning investment prioritization or business case development processes in a complex operational environmentnConflict resolution experience and strong critical thinking and problem-solving skills

MBA or Advanced Degree preferrednProject Management qualification (PMP) Certified Associate in Project Management (CAPM) or equivalent is desirednPrior ownership of portfolio-level reporting governance frameworks or PMO capability builds at scalenLean Six Sigma certification or equivalent continuous improvement experiencenBackground supporting multi-functional operations across Retail Reseller and Online channels within an AMR footprintnExperience building and launching internal tools dashboards or reporting capabilities in partnership with ISu0026T or Technology teamsnTrack record of developing individual contributors into senior project managers and future leadersnPrior experience as a functional lead in a formal Capital Planning Process including building investment proposals managing approval cycles and tracking capital utilization against plannFirsthand knowledge of industry best practices third-party partner management and supplier or customer technologies