Management Analyst
Seattle, OR - USA
Job Summary
The incumbent is assigned to the Veterans Service Center (VSC) and reports to the Veterans Service Center Manager (VSCM) and to the Assistant Veterans Service Center Managers (AVSCM). The primary purpose of this position is to provide objectively based information for making decisions on the administrative aspects of organizational operations and management. The incumbent performs a variety of substantive analytical planning training evaluative budgetary and advisory work.
Major Duties:
- Performs a variety of complex analytical activities to evaluate develop advise and promote improvement in station managerial and personnel policies practices methods procedures and organizational structures. Researches provides interpretation information and advice on policies and procedures to the VSCM and AVSCM. Analyzes and evaluates administrative internal control systems to assess compliance with agency directives and effectiveness in identifying possible fraud waste or mismanagement.
- Participates in discussions meetings conferences and conference calls with agency administrators senior subject matter and technical personnel and other federal agency officials to secure and provide information to investigate facts; present conclusions recommendations and alternatives; obtain concurrence; develop alternate courses of actions; and mutually resolve problems
- Advises management of unique conditions and issues which affect administrative activities and provides guidance on interpretation and implementation of new and revised legislation policies regulations and procedures.
- Serves as a liaison between VBA District Offices and the RO coordinating and facilitating initiatives that require team cooperation and action.
- Handles correspondence and is privy to sensitive employee and labor relations issues such as local negotiations grievance responses and disciplinary/performance action drafts and files. Acts with extreme confidentiality and discretion when dealing with highly sensitive employee and labor relation matters for example disciplinary actions and management strategy in negotiations with labor.
- Provides local advice and prepares memos for the VSMC regarding labor management issues master agreement discrepancies and managements position on such issues such as changes in working conditions or conditions of employment within the Regional Office. Keeps all records and timetables concerning Master Agreement matters for the Veteran Service Center.
- Regularly apprises the VSCM and AVSCM(s) of initiative status and recommends when intervention is necessary; providing sound advice and guidance to station management in achieving the ROs objectives.
- Studies areas requiring new or substantially modified work methods procedures and systems necessitated by changes in mission staffing levels to improve productivity quality and timeliness. Incumbent must have knowledge of all aspects of Regional Office (RO) management enough to advise the VSCM AVSCMs and other station leadership on operations and serves as a consultant. Coordinates and prepares responses to Central Office requests for Field Station input such as workload projections equipment requirements staffing needs and suggested improvements to procedures.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-12.
Work Schedule Full-Time Monday-Friday 7:30 am-4:00pm
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Management Analyst; PD40321A and PD40322A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
- your performance and conduct;
- the needs and interests of the Agency;
- whether your continued employment would advance organizational goals of the Agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Additional Conditions of Employment are as follows:
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary or trial period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
To qualify for this position applicants must meet all requirements by the closing date of this announcement:10/09/2026.
TIME-IN-GRADE REQUIREMENT: As a current Federal GS employee you must meet time-in-grade requirements by the closing date of this announcement.
- For a GS-11 position you must have served 52 weeks at the GS-09 level.
- For a GS-12 position you must have served 52 weeks at the GS-11 level.
MINIMUM QUALIFICATION REQUIREMENTS:GS-11 Grade Level - You must have one (1) year of Specialized Experience equivalent to at least the next lower grade level (9).
Specialized Experience is defined as:
- Experience applying analytical and evaluative techniques and pertinent agency regulations policies and precedents to conduct detailed analysis of complex issues work functions or work processes.
- Education GS-11: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must possess a Ph.D. or equivalent doctoral degree or successful completion of three (3) years of progressively higher-level graduate education leading to such a degree or a LL.M. if related and obtained in an accredited college or university. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. If that number cannot be obtained from the school 18 semester hours will be considered as satisfying the one (1) year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Note: Transcripts Required.
- Combination: GS-11 Applicants may also combine education and experience to qualify at this level. Applicants may also combine education and experience to qualify at the GS-11 level. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-11. (When crediting education that requires specific course work prorate the number of hours of related courses required as a proportion of the total education to be used.) Your transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Specialized Experience is defined as:
- Experience diagnosing problems within the organization and implementing plans and means to make improvements and/or implement change; or experience developing the design of business processes systems technology and/or job roles for a division within a VA Regional Office.
Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit: may submit unofficial transcripts when applying. However if you are selected for the position you will be required to provide an official transcript or a statement from the institution (e.g. from the registrar dean or other appropriate official) or equivalent documentation prior to the start date.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting your current position grade level and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. ( more information on the Who may apply eligibility requirements please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC