Managed Services Network Engineer Fortinet
Downers Grove, IL - USA
Job Summary
We are seeking a highly experienced Network Engineer with deep expertise in the Fortinet security ecosystem to design implement secure and maintain enterprise network infrastructure. This role requires advanced hands-on skills with FortiGate firewalls and the broader Fortinet Security Fabric along with strong troubleshooting ability in complex multi-site environments. This engineer designs and operates resilient secure networks at scale and brings a strong automation-first mindset. Youll own complex network architecture and delivery mentor junior engineers and serve as an escalation point for the toughest issues.
- Design deploy and manage FortiGate next-generation firewalls (NGFW) across data center campus cloud and branch environments
- Configure and maintain FortiManager and FortiAnalyzer for centralized policy management logging and reporting
- Architect and support SD-WAN deployments using FortiGate SD-WAN capabilities including performance-based routing and application steering
- Implement and manage site-to-site and remote-access VPNs (IPsec SSL-VPN)
- Configure and troubleshoot routing protocols (BGP OSPF) in conjunction with FortiGate deployments
- Manage the broader Fortinet Security Fabric: FortiSwitch FortiAP FortiClient EMS FortiAuthenticator FortiSandbox FortiWeb FortiADC
- Develop and enforce firewall policies NAT rules security profiles (IPS AV web filtering application control)
- Lead network segmentation initiatives including Zero Trust Network Access (ZTNA) implementation
- Perform firmware upgrades patching and lifecycle management across the Fortinet estate
- Conduct root-cause analysis for complex network/security incidents; provide Tier 3/4 escalation support
- Support compliance and audit requirements (PCI-DSS HIPAA SOC 2 NIST) as they relate to firewall/network configuration
- Create and maintain network diagrams configuration standards and runbooks
- Collaborate with security operations (SOC) teams on threat detection incident response and log analysis
- Mentor junior engineers and contribute to change management/CAB processes
- Participate in on-call rotation for infrastructure support
- 710 years of network engineering experience with 5 years focused specifically on Fortinet products
- 2 years in a client-facing management or account management capacity.
- NSE 4 certification required; NSE 57 (or higher) strongly preferred
- Expert-level knowledge of FortiOS configuration (CLI and GUI)
- Strong understanding of TCP/IP routing/switching VLANs VPNs and network security fundamentals
- Hands-on experience with FortiManager FortiAnalyzer and FortiGate HA clustering
- Experience with SD-WAN design and implementation
- Familiarity with cloud-based FortiGate deployments (AWS Azure or GCP)
- Scripting/automation experience (Python Ansible or REST API) for Fortinet device management is a plus
- Strong documentation and communication skills
- Bachelors degree in a related field or equivalent professional experience
- Proven ability to manage multiple client accounts simultaneously with competing priorities.
- Strong understanding of ITIL framework and IT service management principles.
- Experience with PSA tools (e.g. ConnectWise Manage) for ticket queues.
- Exceptional communication skills written and verbal with the ability to translate technical information for non-technical audiences.
- Demonstrated ability to work across teams in a fast-paced environment.
- Strong analytical skills with experience interpreting service metrics and driving data-informed decisions.
- NSE 7 (Enterprise Firewall) or NSE 8
- CCNP or CCIE (Cisco) as complementary networking credentials
- CISSP or similar security certification
- ITIL v4 Foundation certification or higher.
- Prior experience working within an MSP or technology services organization.
Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
We seek team members from all backgrounds to join our organization and we encourage our employees to bring their authentic unique and best selves to work.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits and training.
Tusker makes hiring decisions based solely on qualifications merit and business needs at the time.
Required Experience:
IC
About Company
Tusker is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any oth ... View more