Maintenance Technician

Who We Are

Culdesac is a real estate developer and neighborhood manager of walkable mixed-use communities designed to embrace a culture of belonging transportation freedom and thriving local businesses. We built Culdesac Tempe the first car-free community built from scratch in the US. Located directly on the light rail in Tempe Arizona it is already home to over 350 residents and 23 local businesses and it will have 1000 residents at completion. Culdesac is the co-developer and tech-enabled property manager.

Learn more about our vision our product and how we are changing how people live work and move:

WatchAn immersive look at life in our car-free neighborhoodby Hard Reset

ReadLiving Car-free in Arizona on Purpose and Happilyby The New York Times

ReadAmericas First Car-Free Neighborhoodby Dwell

WatchBlueprint for Environmentally Friendly Car-Free Livingon PBS NewsHour

Listen to theconversation about designed environments to improve healthspan mobility and positive habits- Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast

Were headquartered in Tempe AZ founded in 2018. CEO Ryan Johnson was on the founding team of Opendoor and has managed property since 2003. Our investors include Khosla Ventures (led OpenAIs seed round) Lennar (#2 U.S. homebuilder) Zigg Capital and Y Combinator.

The Role

Culdesac is looking for a Maintenance Technician at Culdesac Tempe. As a Maintenance Technician you will directly impact the experience of our residents across multiple properties.

You will be responsible for all neighborhood service workincluding inventory tracking warranty management and comprehensive repairsleveraging specialized knowledge of major residential appliances to ensure minimal downtime.

You will be responsible for landscaping maintenance and irrigation systems including identifying leaks adjusting timers troubleshooting basic irrigation issues and maintaining outdoor common areas.

You will learn our service operation systems and utilize Entrata as our operating system.

You will prioritize and complete maintenance requests in a timely manner.

You will conduct regular inspections of property and equipment and complete ongoing maintenance to prevent future problems.

You will apply preventative measures to the property to reduce the risk of future problems such as seasonal HVAC checkups.

You will foster vendor relationships and oversee their work to ensure excellent service for our residents.

You will document update and maintain all records to ensure compliance with all local and state laws.

You will maintain professionalism and the companys brand by delivering a quality experience when responding to customer needs and resolving issues.

You will review and respond to Resident Satisfaction Surveys as related to their satisfaction with the maintenance performed in their home.

The Requirements

While this list represents what we are ideally looking for we encourage you to apply even if your resume includes strengths and experiences that dont match everything listed here. Your experience is more important to us than a specific # of years of experience but we expect most to need at least2-3 years in the industry to gain this knowledge.

You have experience being onsite and managing the day-to-day operations of a community which includes systems and space for both residential and commercial spaces.

You have maintenance experience in the multi-family or hospitality industry.

You have a do whatever it takes attitude and you are willing to work a flexible schedule including nights and weekends.

You are available to work a Tuesday through Saturday schedule.

You are available for on-call work for after-hours emergency maintenance.

You bring a scrappy energetic do whatever it takes attitude with the drive to keep our neighborhood running smoothly and tackle problems as they arise.

You are communicative and have experience working cross-functionally with a demonstrated ability to both give and receive constructive feedback.

Physical Requirements

We will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include but are not limited to:

Ability to lift push and pull up to 25 pounds.

Ability to walk around the property several times daily up to 10 miles a day.

Ability to walk on uneven surfaces.

Ability to climb several flights of stairs several times daily.

Ability and willingness to try out different forms of mobility.

Hearing and visual ability to observe and detect signs of emergency required.

Must be able to sit stand reach bend and stoop for extended periods of time.

Ability to use standard maintenance equipment.

Visual requirements including color depth perception and field vision.

Benefits & Perks

Benefits Package -Includes options for medical dental and vision.

Parental Leave - Up to 12 weeks paid time off for qualifying events.

401K Savings - Menu of savings types through Guideline.

Mobility Stipend -Up to $500 to invest in employee micro-mobility setup (e.g. e-bike e-scooter micro-mobility accessories).

Car-Free Commuter Benefit -$200 per month paid by Culdesac. Tempe employees only.

On-Site Living Discount - 30% discount on base rent for 1 unit at a Culdesac-managed property.

Eligible for participation in a performance-based commission plan in accordance with company policy.

Our Values

At Culdesac we:

Work as a team

Be inclusive drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Act from ownership

Be output-oriented. When we see a problem we roll up our sleeves and fix it.

Dont let blockers stop you from seeing your work through to the end.

Rule 0 then iterate

Dont start from scratch: learn from our own and others previous attempts.

Before mass private car ownership all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today.

Then we learn from our own designs to continually improve.

Design for humans

Ask people for feedback and observe behavior. Only users know if were creating value for them.

Human paradoxes and contradictions are our opportunity to create joy.

Respect the limits of what we can know and the complex organism of a city emergent behavior rules.

Create and capture value

Focus on what our residents value: profitability is essential for sustainability and allows us to scale.

Great places create positive externalities for ourselves and our neighbors unlike the negative externalities of cars.

We build value by executing on the fundamentals and excelling at mobility community and open space.

Next Steps

If you think Culdesac might be a good fit we encourage you to apply! If we move forward heres our typical process:

1. A 15-minute call with our recruiter to understand your background and cover logistics and expectations.

2. A 30-minute video interview with our Community Manager to discuss your maintenance experience.

3. A 1-hour onsite interview with our Maintenance Supervisor to go deeper into your experience and share upcoming project needs.

At each step we leave time for you to ask us questions. We look forward to hearing from you!