Maintenance Manager

Job Summary:

The Multi-Site Maintenance Manager for Shadow Hill Apartments & Townhomes and Tall Timber Apartments is responsible for overseeing all maintenance and service operations at the property level to ensure assets are maintained in a safe compliant and efficient manner. This role provides leadership to the maintenance team executes preventative maintenance programs responds to service requests and emergencies and ensures compliance with life-safety regulatory and company standards. The Maintenance Manager partners closely with Operations leadership to protect property value control costs and support resident satisfaction.

Maintenance and Service Operations

• Oversee daily maintenance operations for residential units common areas and building systems
• Ensure timely response to service requests unit turns inspections and emergency repairs
• Maintain building systems including HVAC plumbing electrical life-safety and mechanical equipment
• Ensure proper scheduling documentation and close-out of all service requests unit turns and inspections.

Preventative Maintenance

• Plan schedule and execute preventative maintenance (PM) programs in accordance with company policy
• Order organize and manage materials and equipment required for PM activities
• Ensure all PM inspections are completed documented and closed out in the designated maintenance management system
• Identify potential issues during PMs and initiate corrective actions to prevent failures

Compliance and Risk Management

• Ensure compliance with all life-safety standards codes and regulatory requirements
• Verify that smoke detectors CO detectors fire stops and other safety devices are properly installed and functioning
• Identify and report mold-related growth (AMG) leaks and other high-risk conditions immediately
• Maintain a safe working environment and enforce safety protocols and PPE requirements

Team Leadership and Training

• Supervise train and develop maintenance technicians and service staff
• Set performance expectations and ensure accountability within the service team
• Conduct regular safety meetings and technical training
• Promote a culture of professionalism teamwork and continuous improvement

Vendor and Inventory Management

• Coordinate and oversee vendor work in accordance with company standards
• Ensure vendors comply with safety quality and insurance requirements
• Manage inventory storage and organization of maintenance supplies
• Adhere to budgetary guidelines and purchasing policies

Resident and Stakeholder Communication

• Coordinate resident notifications related to preventative maintenance and service activities
• Communicate effectively with property management regional leadership and residents regarding maintenance issues
• Support resident satisfaction by ensuring high-quality service delivery

Qualifications

Education and Experience

• High school diploma or equivalent (technical certification preferred)
• 5 years of maintenance or facilities experience preferably in multifamily or property management
• 2 years of supervisory or leadership experience
• Strong working knowledge of HVAC plumbing electrical and life-safety systems

Certifications

• EPA Universal Certification required
• CPO (Certified Pool Operator) strongly preferred
• OSHA 10 (Preferred)

Skills & Competencies

• Ability to clearly document work and use maintenance management software
• Proficient in Microsoft Office
• Experience using mobile maintenance or inspection applications
• Strong leadership communication and coaching skills.

• Valid drivers license and reliable transportation

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to climb ladders access mechanical spaces and work in varying weather conditions
• Ability to respond to after-hours emergencies as required

#AIONhire

Required Experience:

Manager