LTC Regional Account Manager, Mid-Atlantic

Seeking talent near: Washington DC; Philadelphia PA; Charlotte NC

The Long-Term Care Regional Account Manager serves as the strategic leader for regional and national LTC accounts orchestrating collaboration across internal partners and external stakeholders to deliver an integrated customer-centric approach across the LTC continuum. This is a field-based position requiring up to 70% travel.

Primary Responsibilities:

• Manages key regional and national LTC accounts including pharmacy providers skilled nursing corporate chain accounts associations and integrated health systems.
• Responsible for developing key customer insights and identifying marketplace needs to maximize access increase education around PDP diagnosis and treatment and to build a consistent approach to interact with key Long-Term Care (LTC) customers
• Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals.
• Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
• Collaborates across the LTC Ecosystemincluding Sales Managed Markets Medical Marketing and other internal partnersto align priorities and formulate integrated LTC account strategies.
• Develops and implements a geographic LTC business plan that drives regional execution and national impact.
• Identifies key influencers and stakeholders.
• Strengthens ACADIAs reputation as a trusted partner.
• Provides dynamic high-level in-service presentations to key account stakeholders at the regional/national level.
• Leads pull-through opportunities and projects through coordinated execution with cross-functional partners across the LTC Ecosystem.
• Develops and implements collaboration plans with internal stakeholders across Institutional office-based and other LTC teams to strengthen alignment share insights and advance common priorities.
• Provides guidance to LTC Sales team members on regional LTC accounts.
• Serves as a connector across the LTC Ecosystem aligning Sales Leadership Managed Markets Marketing Medical Affairs and other internal stakeholders around an integrated strategy for major national accounts.
• Participates and contributes to regional calls and meetings as appropriate.
• Assists the LTC teams in creating strategic business plans for each assigned account ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
• Establishes work standards that are aligned with ACADIAs corporate culture vision and values.
• Adheres to all compliance and promotional guidelines.

Education & Experience:

• Requires a Bachelors degree in marketing health care life science business administration or an equivalent combination of relevant education and experience may be considered.
• A minimum of 7 years of progressively responsible sales account management and/or marketing experience in the pharmaceutical or biotech industry required.
• A minimum of 3 years experience working in a Long Term Care environment/channel and working in a field based position required.
• Experience interacting and developing relationships with KOLs Centers of Excellence (COE) or complex integrated health systems is strongly preferred.
• Experience with Fellowship and advocacy programs strongly desired.
• Requires excellent matrix management skills both internally and externally with client base.
• Must be in good standing with the FDA.
• CNS experience strongly preferred.

Required Skills:

• Broad-based managed markets experience covering a multi-state territory required.
• Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
• Creativity situation analysis/problem solving skills and analytical skill ability.
• Strong teamwork skills with the ability to lead cooperative cross-functional efforts across the LTC Ecosystem organize resources around account priorities and achieve shared team goals.
• Outstanding interpersonal skills including genuine care and concern for others with a proven ability to establish and maintain strong relationships with key accounts.
• Broad business perspective including a solid working knowledge of office operations and systems.
• Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
• Ability to gain cooperation of others.
• Ability to make and prioritize process and resource decisions based on overall team needs.
• Valid drivers license and acceptable driving record
• Ability to travel up to 70% of the time

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